Windows 10: I can't open Microsoft Store settings or install any games

Discus and support I can't open Microsoft Store settings or install any games in Windows 10 Gaming to solve the problem; Whenever I click on settings in the Microsoft Store App it instantly freezes then closes.I've tried the following:- Repairing and resetting the App-... Discussion in 'Windows 10 Gaming' started by Nickykim Roberts, Mar 15, 2024.

  1. I can't open Microsoft Store settings or install any games


    Whenever I click on settings in the Microsoft Store App it instantly freezes then closes.I've tried the following:- Repairing and resetting the App- Uninstalling and reinstalling it using Powershelladmin- Cleared the cache through Cmdadmin- Ran a troubleshoot- Checked for updates- Made sure all the advised dependant services are running: Application Identity, background intelligence, windows update, cryptographic services.Additionally, when I try and install a game it won't allow me because it asks me to select a folder on my Drive to install it in, and no matter the folder I chose it won'

    :)
     
    Nickykim Roberts, Mar 15, 2024
    #1

  2. Minecraft installation in Microsoft store

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Do you have any non-Microsoft antivirus program installed?
    • Does this issue occur for all games & apps from the store?
    • What is the date and time on the PC and ensure it is correct?
    • Do you get any error message or code?

    Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

    Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
    Run dialog box, type wsreset.exe, and then select OK.

    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

    Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

    Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

    create a local user or administrator account in Windows 10
    .

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 15, 2024
    #2
  3. Install Microsoft Store Game In Specific Folder

    Hi,

    I understand that you want to organize your Windows 10 storage location. However, the feature you're looking for is currently not possible. We suggest sending feedback to Microsoft using Feedback Hub app. You can visit this
    article to know more details about it.

    Moreover, you could always choose a preferred location from the Store settings, or move installed content to a different drive. In case you have the OS installed on an SSD and have a dedicated drive for games, the feature will make it more convenient to
    download games to a dedicated drive before initiating the download.

    You can follow the steps below on how to install Windows Store apps on a separate drive:

    1. Open Settings.
    2. Click on System.
    3. Click on Storage.
    4. Under "Save locations," and on "New apps will save to," select the new drive location.

    Once you completed the steps, new apps you download from the Windows Store will now install automatically in the new location.

    If you need further assistance, don't hesitate to get back to us.
     
    Michelle Vil, Mar 15, 2024
    #3
  4. I can't open Microsoft Store settings or install any games

    Re-Installing the Microsoft Store

    Hi Wisedred,



    Thank you for writing to Microsoft Community Forums.



    In this scenario we would suggest you to perform these steps to Reinstall and Re-Register all Windows apps for all accounts.



    1. Press Windows + X key and select Windows PowerShell (Admin).
    2. Copy and paste this command, then press enter:
      Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Close the PowerShell command and restart the PC.
    4. Open Microsoft Store and install the game.


    If the issue persists, then we would suggest you to create a new administrator user account and check if you are able to open Microsoft Store and then install the game, refer this article to
    create a local user or administrator account in Windows 10.



    Regards,



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 15, 2024
    #4
Thema:

I can't open Microsoft Store settings or install any games

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