Windows 10: I Can't open or download email attachments

My OS is windows 10. Do I need to install Adobe Reader?

:)

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

will not open attachment in an email

Hi Dave,

There are some factors that we need to consider regarding your concern about opening email attachments. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

• How do you access your Email?
• If you are using a browser, have you tried using a different browser?
• Have you also tried to clear the cache and cookies of your browsers?
• What is the last action taken before this issue happens?

If you are using an Outlook application to open emails, we suggest that you follow the steps provided in this

article. You can follow the steps provided in the issue #1.

Let us know the result if you need further assistance.

 

E63 EMAIL ATTACHMENT DOWNLOAD

When you open the email, you see the attachment listed with the other headers, right?



1) Highlight and select the attachment. The screen should clear and list only the attachment(s).

2) Select the attachment again, and it should download to the phone (or Options -> Download).

3) Select Options -> Save, and choose the memory card.



I used to carry an E71 (very similar phone), but had to do a few web searches to jog my memory. Does that help, or where does your experience differ? Weird attachment formats might still give you trouble...