Windows 10: I cant play Bloons tower defence 6 co-op mode because my xbox account isnt set up or something.

I cant play Bloons tower defence 6 co-op mode because my xbox account isnt set up or something.

:)

 

Xbox Play Anywhere

Hi,

There are a lot of possible reasons why you are having this issue. One of which is having a corrupted profile. To help you resolve this issue, we suggest that you perform the steps below:

Method 1: Remove your profile on your Xbox One.

• Press the Xbox button to open the guide.
• Select Settings.
• Select All Settings.
• Under Account, select Remove accounts.
• Select the account that you want to remove.
• Select Remove to confirm.
• When you're finished, select Close.

Method 2: Clear Mac address.

• Scroll left on the Home screen to open the Guide.
• Select Settings.
• Select All Settings.
• Select Network.
• Select Network settings.
• Select Advanced settings.
• Select Alternate MAC address.
• Select Clear.
• Select Restart.

Method 3: Re-add your Xbox Profile on your Xbox One.

• Press the Xbox button to open the guide.
• On the Sign in tab, move all the way down and select
  Add & manage.
• Select Add new.
• Enter the email address for the Microsoft account, and then select Enter.
  

Note: Important Make sure that you do not select Get a new account, unless that’s what you want to do. If you select this, you will create a brand-new Microsoft account.

Make sure that the account you've used to purchase the Xbox Play Anywhere game on your computer is the same Xbox Live account signed in on your console.

Kindly provide us an update, after you perform the steps above.

 

Xbox Live Gold isnt activating (Xbox One)

Hi,

To resolve your concern, you can follow the steps on the suggested methods below:

Method 1. Power cycle your Xbox One console.

You can reset, perform a full power cycle, or physically disconnect your Xbox One console to reboot it completely and fix many common issues. This process does not erase any of your games or data.

Here are the steps: 

• 
  Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts
  down completely. 
  
• 
  Unplug the console's power cable. Wait 10 seconds. Be sure to wait 10 seconds. This step resets the power supply.
  
• 
  Plug the console power cable back in.
  
• 
  Press the Xbox button on your console to turn on the Xbox One.  
  

Method 2. Clear the storage cache on the console.

Here are the steps: 

• 
  Press the menu key on the controller.  
  
• 
  Go to Settings, and then select Disc & Blu-Ray.  
  
• 
  In the Blu-Ray section select Persistent Storage.  
  
• 
  Select Clear persistent storage.
  

Method 3. Clear Mac address.

• 
  Here are the steps: 
  
• 
  Scroll left on the Home screen to open the guide.  
  
• 
  Select Settings.  
  
• 
  Select All Settings.  
  
• 
  Select Network.  
  
• 
  Select Network settings.  
  
• 
  Select Advance settings.  
  
• 
  Select Alternate MAC address.  
  
• 
  Select Clear.
  

If you are still experiencing the same issue after following the given steps above, we recommend that you remove and add your profile back on Xbox One to refresh it. You can follow the steps on this

link.

Let us know how it goes.

 

Bloons td 6 won't load

I just purchased Bloons TD 6 off of the windows store, but every time I open it the app would instantly crash after showing the start up screen. I've tried uninstalling the app, restarting my pc, then reinstalling but it doesn't solve the issue.