Windows 10: I can't play cds or dvds on Windows 10

play cds or dvds on Windows 10

:)

 

playing cd and dvd

I can no longer play cds or dvds on my laptop with windows 10.

Any suggestions?

 

Windows DVD Player installed in Windows 10 but not recognizing DVD to play

Hi,

Thank you for posting your query on Microsoft Community.

The DVD Player app only supports the following:

a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

b. The App will only play DVD's not Blu-ray discs.

If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

Update DVD/CD-ROM drives from Device Manager.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,

 

Unable to play from CD/DVD in Windows 10.

Hi Louis,



To assist you better, let us know the following information.

• 
  What is the exact model of your HP laptop?
  
• 
  When you say “cannot play any CD/DVD” what exactly happens when you try to play?
  
• 
  Do you get any error messages or error codes?
  
• 
  Are you able to see CD/DVD drive in file explorer?
  

For now, I suggest you to update the CD/DVD drivers and check if it helps.

• 
  Press Windows key + X key and select
  Device Manager.
  
• 
  Expand DVD/CD-ROM drives.
  
• 
  Right-click on the drive and click on Update driver software and follow the on screen instructions.
  
• 
  Restart the laptop after updating the driver.
  

Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.



Thank you.