Windows 10: I Can't Play Online Games but Have No Problem Using the Internet

My device was working very well, but suddenly I was unable to play online games. I can't connect to the servers. The internet works well and is very fast 900mb/s, but when I open the internet speed checking program speedtest.net it says this:A socket error occurred during the download test. A firewall could be blocking the connection or the server might be having some issues. Please try again later.Alternatively, check out our free Speedtest for Desktop apps for more reliable testing.i checked over 5 different online games and they all had the same issue can not play online.wind

:)

 

problem playing a facebook game in window ten

Hi, Shirley

Thank you for posting in Community, I understand your concern and will try to assist you in the best way we can.

Before we proceed, I would like you to provide the information stated below:

• What browser do you use to play the game in Facebook?
• Do you face this issue only when you play Farmville 2?

I would suggest that you try to play the game using Internet Explorer and check if the same issue persist. If it does then, I would like you to log into another user account and check if the issue arises there as well.

Your reply is very important to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

 

Xbox Play anywhere games

I uninstalled and re-installed the game. The freezing is still happening.

 

full screen problem in gaming

Hello Ganesh,

It's unfortunate that you are facing issues with the display in Windows 10. We'll certainly assist you with this.

We appreciate your efforts in trying to resolve the issue.

Share this information to assist you better.

• What is the make and model of the computer?
• Is the issue particular to that game or other games also?

This issue could occur if the your playing a game at a different resolution than the desktop resolution.

I suggest you to try the below steps and check if it helps:

Step 1: I suggest you to check the resolution of the game as well as the resolution with in the computer and see if you are able to play the games in full screen.

Step 2: I suggest you to follow the below link to troubleshoot the issues related to DirectX graphics and gaming on Windows 10.

DirectX Graphics and Gaming

Also,

Troubleshoot games

You can install Windows 8/8.1 drivers in compatibility mode from Manufacturer's website, if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. Kindly update the status of this issue, we will be happy to help you further.