Windows 10: I can't remove my child from my microsoft family

I have two child accounts on the microsoft family and I did not add them amd when I try to remove them it said that only the person who added them can remove them. The person who initially added them is no longer in the family and I can't leave the group aswell.

:)

 

Unable to remove child account from Family

Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

Just for others who read this in future I had performed the following steps to solve the issue.

1. Log into Microsoft Family Safety
   
2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
   
3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
   
4. Click on "Remove consent" button
   
5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.
   

 

Microsoft Family - Child can remove themselves from the family

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Microsoft Family group.



Usually, when you add a Child account to Family group, the child account will not be able to remove themselves from the Family. Only the Adult account can remove the Child account from the family.



One of the possibilities that I can think of is that the Child account was added as an Adult account by mistake and that could be the reason your Child was able to remove him/her from the Family.



I would suggest you to try adding the Child account once again to the Family Group and see if the Child has an option to quit the Family group. Refer the article

Add members to your family group



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Unable to remove child account from Family

I am also having the same issue I am not able to remove the childs account I followed the steps and after doing so I received this message in error (
Select Manage my child’s profile info, find your child, then select
Remove consent for this child’s account. Then, try removing this member again).
I'm completely lost I cant find where im given the option to do so (remove consent)