Windows 10: I can't reset my hp laptop due to recovery issues.

The laptop has already install deepfreeze. Even I using reagentc /info & reagents /enable still stated reagents is not recognized as an internal or external command. What can I do?

:)

 

HP laptop reset

Thanks all,HP recovery manager was installed until I reset win 10 due to issues I was having,not sure that any of the options in Recovery would put the laptop back to factory settings with Win 7, if I could be 100% sure I would probably go ahead as I have a Desktop and another HP laptop,HP Recovery manager has an option to restore the system to factory state but Win 10 Recovery doesn't seem to have that option, maybe best to leave well alone as I don't want to mess the laptop up completely.Thanks again

 

Resetting my HP laptop

Since it is a new HP laptop and you want to reset it, instead of using the Windows 10 Reset, why not use the HP Factory Restore application, it should be located on your Start Menu - the alphabetical list - scroll down to the HP suite of apps and look
for recovery . . .

 

HP Laptop Boot Loop

I am encountering a boot loop problem with my HP laptop. Upon startup, it shows the HP logo and loading dots for about 11 seconds, then goes to a blank screen for approximately a minute before automatically restarting. The power button does not turn off during this cycle.

Troubleshooting Steps Taken:

• Tried hard reset and accessing BIOS/UEFI settings.
  
• Unable to boot into Safe Mode or recovery environment.
  

please see here the recorded video demonstrating the boot loop behavior for reference.

Any advice, troubleshooting steps, or insights into what might be causing this problem would be greatly appreciated.

Thank you in advance for your help and suggestions.