Windows 10: I can't reset my pc or update my pc.

If i want to update my pc it says there are problems installing updates. When I try to reset my PC it says no changes have been made. I have already looked up online how I can solve it but nothing works.

:)

 

Unable to reset the pc

Hello,

If you are having that message while trying to reset your computer, We suggest you to create an installation media for Windows 10 using Media
Creation Tool and perform a Reset.

Once the installation media is created, follow the steps below:

• Insert the installation media you created, and then restart your PC.
• On the Install Windows screen, select Repair your computer.
• On the Choose an option screen, select Troubleshoot. From there, you can use Safe Mode. Select
  Advanced Options >Reset This PC>Remove everything.
• After the reset is complete, check for status.

Give us an update on what happens.

 

router logs DoS attack from a local PC....

Well you did not say that you don't really know what you are doing. It's not a problem of course, but it changes things a little.

It's not even clear if the PC or the router is the problem at this time, so I suggested that you disable some unnecessary things which are usually known to cause many problems, sorry if those were too complicated.

• You could reset some network related stuffz on the PC as a next step. Open an elevated command prompt (run as administrator), and enter the followings on the PC:
  netsh int ip reset reset.log
  netsh int ipv6 reset
  netsh winsock reset
  netsh branchcache reset
  netsh advfirewall reset
  (note: You can export your current firewall rules in the "group policy" before the reset if it's needed for some reason)
  
  
• Btw, Would it be a problem to reset the router to the default settings if the things we are trying will not help? There is a menu point for that called "factory settings" (and also a little hole on the back if you prefer that one).. the Administrator username in the router after the reset would be admin and the password is probably on a sticker at the bottom of the router (special settings needed to go online with your ISP might be also necessary)
  This is not needed now (not yet), but perhaps the source of the problem is at the router and not the PC in question, so we may come to that eventually.

ps.: Do you have a second network card you could test in that PC and a different cable to rule out some hardware issues on the PC side?

 

can i reset my pc from the os after downloadind windows 10 from the website

Hi,

Welcome to Microsoft Community.



I understand your inconvenience. We will assist you to resolve this issue.



Yes, you can reset the pc from windows 10 after updating I suggest you to refer the steps given below.

• 
  To go start.
  
• 
  Go to Settings.
  
• 
  Click on Update & security.
  
• 
  Click on Reset this PC.
  
  
  

I suggest you to refer the below link and follow the steps for reset pc and refer the options.

http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options



Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.