Windows 10: I can't restore how my PC/Google downloads a file

I was trying to download a file which was a ".clips" file and my PC automatically choose a program that can't open that file and converted the file into a media player file which I cannot change, now everything I try to download the file again or any file of the same type it's the same issue, is there a setting or way I can change it so Google/my PC while download files as there original file type?

:)

 

Google Chrome download

Hi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to uninstall the application and download the setup files or install directly from Internet explorer by following the steps below:

• Open Internet explorer and type ‘www.google.com’ in the address bar.
• To will get a notification on the right side of the browser to download and install Google Chrome.
• Click on the notification and follow the prompts to download and install the Google Chrome application.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.

 

Finding .IMG or .ISO file in Windows 8.1 Pro download

Hey guys,

In preparation for my new PC I downloaded Windows 8.1 Pro from Dreamspark, and I wanted to burn it to a DVD, so I can install it on the new PC.
However, in the downloaded files I can't find a .IMG or .ISO file anywhere. I understood that the .IMG file is the one you need to burn to the DVD?

Any suggestions?

Thanks in advance!

 

Restoring the PC has removed most files for Windows 10 apps.

Hello Sandra,



Thank you for replying with the detailed description of the status.



Please reply:

• 
  Did you perform System Restore on the PC?
  
• 
  Have you taken the back up of all your files and folders before restoring the PC?
  
  
  

Windows has a built-in anti-virus software installed on your device called
Windows Defender after you upgrade to Windows 10. Windows defender works just like other anti-viruses that are available in the market.



Method 1: Since the files are located in Program files at
C: drive you will not have control to delete the Kaspersky files as it is a system controlled files.



I suggest you to download the Removal tool to uninstall Kaspersky files from the link below and check if the issue is resolved.

General articles



Method 2: If the issue persists, I suggest you to perform Undo System Restore option by following the steps below and check if the issue is resolved.

• 
  Press Windows logo + X keys on the keyboard and select
  System option.
  
• 
  Select System protection from the left side panel of the window and click on
  System Restore.
  
• 
  Check Undo System Restore option and follow the on-screen instructions.
  
• 
  The PC will restart. Check if the changes are effective.
  

Note: Take back up of all your data before performing
Undo System Restore. Performing the above steps, PC will
restart immediately for the effective changes to take place. After the PC is restarted and is at Desktop, click on
Close and continue using the OS.



Write back to us with the status of the issue for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.