Windows 10: I cant scroll using my track pad on my laptop

My trackpad on my laptop doesn't allow me to scroll. It can still move and click but i cant scroll using two fingers. I have tried using solutions line but some menus seem to be missing, such as touchpad not showing in device manager.

:)

 

Windows 10 Track pad failure

Hi,

Welcome and thank you for posting your query in Microsoft Community. Welcome to Windows 10 family.

I would suggest you to install all your Windows Updates as this seems to be a driver issue. If the issue still persists, try updating your track pad drivers from Device Manager and check. Please follow the steps below and check:

• Open Device Manager by pressing Windows key + X, click on
  Control Panel; select System and Maintenance.
• Click on Device Manager.
• In Device Manager, locate track pad drivers and double-click to check if it’s working properly.
• Go to Driver tab, then click on Update Driver. And follow the instructions.

Hope this information helps. Please post us if you need any further assistance with Windows.

Thank you.

 

Track pad unresponsive

So my track pad recently stopped working. I uninstalled the driver and then the track pad worked for a minute on the sign in screen and then after I put in my password the track pad stopped responding again. I uninstalled the driver again and the same
thing happened. Any advice? My laptop is like less than 6 months old and I would really prefer it to work.

 

Cooling Pads for Laptops

I think the pads are great for heat dissipation but with intake slots on the bottom and it could cause some problems. For gaming laptops I would suggest a full USB/12V powered fan laptop cooler.