Windows 10: I can't see and access my WD My passport ultra on window 10

Discus and support I can't see and access my WD My passport ultra on window 10 in Windows 10 Drivers and Hardware to solve the problem; I can't see and access my WD My passport ultra on windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by Amref ET Procurement, Nov 6, 2023.

  1. AMREF ET PROCUREMENT
    Amref ET Procurement Win User

    I can't see and access my WD My passport ultra on window 10


    I can't see and access my WD My passport ultra on windows 10

    :)
     
    Amref ET Procurement, Nov 6, 2023
    #1
  2. HEINI82£
    Heini82£ Win User

    Wd my passport ultra

    What do we need to do for the updated version of windows 10 to recognise our wd my passport ultra external hard drive?
     
    Heini82£, Nov 6, 2023
    #2
  3. CAROLYNHWV
    CarolynHWV Win User
    Windows 10 and WD Passport Ultra

    Windows 10 doesn't seem to want to recognize my WD My Passport Ultra. The USB connection is fine but when I try to select a backup or any other function, I get nowhere (nothing happens). Is there a fix for this?
     
    CarolynHWV, Nov 6, 2023
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    I can't see and access my WD My passport ultra on window 10

    Windows 10 and WD Passport Ultra

    Hi Carolyn,

    A few reasons why your computer doesn't recognize your WD My Passport Ultra external hard drive may include the following:

    • Your PC can't provide the hard drive's power requirement
    • The capacity of the hard drive may require a separate power source

    To isolate this further, we suggest that you try connecting it to a different USB port on your computer. Check also the specification of your hard drive and see if it requires a separate power source. You may also try connecting it to a different computer
    and see if you encounter the same issue.

    Let us know how it goes.

    Regards.
     
    Vanessa Yar, Nov 6, 2023
    #4
Thema:

I can't see and access my WD My passport ultra on window 10

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