Windows 10: I can't see any users except the Administrator one

Hi. I am not able to view any users when I log in to my PC or when switching accounts. I am only able to work with the Administrator account. I went to Family& Other users and added multiple accounts, but not one of them can be signed in with. I went to Computer Management>User but the Disable Account option was unticked. Can anyone please help me?

:)

 

Windows 10 Administrator's Permission Needed. I AM THE ONLY USER!

Hi Quinton,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand your concern that you are unable to play the game Civilization IV Gold Edition after upgrade to Windows 10, we will help you with this issue.

Please do let us know the following information to understand the issue and assist you better:

• As you have already created new user account, have you tried to log-in with that account and access the game?
• Is this issue confined only to the specific game?

I suggest you to try few of the below steps and check if it helps:

Step 1: I suggest you to check the number of user accounts created on your laptop and also to ascertain the administrator account.

• Press Windows + R key together on your desktop screen.
• Type netplwiz and hit Enter.

Step 2: Enable Built-in administrator.

I suggest you to enable built-in administrator account, try to log-in with that account and access the game to check if there is any issues with the current user account.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter: net user administrator /active: yes
  (Check for the spaces)
• Now log off from the current user and try to login to the administrator account that is enabled.
  

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Hope it helps. Try the above troubleshooting steps, reply to the post with an updated status of this issue and required information. We will be happy to assist you accordingly.

 

Administrator level User

Got the laptop. It's a Lenovo G500 so possibly has Lenovo stuff in the way? Anyway, booted it normally and it opens into a regular account without admin privileges. Rebooted it into Recovery mode (per Option 5) and get Lenovo logo and Preparing Automatic Repair message; then Select Account + "You need to sign in as an administrator to continue but there aren't any administrator accounts on this PC". There is an option "Forgot your password or don't see your account?" but selecting that brings up a screen which should list admin accounts but there aren't any. Pressing the only option on that page Restart leads eventually to a BSOD with Stop code: 0xc00002e3 (which I know is misconfigured o/s or missing or damaged system files).

Can anybody suggest next steps in resolving this?

 

net user administrator /active:no keeps saying access denied.

Hi Rebekah,

It's possible that you're not using an elevated command prompt, causing the Access Denied error. We suggest following these steps to properly disable the built-in administrator account:

• Right-click the Start button.
• Choose Command Prompt (Admin).
• Copy and paste net user Administrator /active:no and press
  Enter. If the command isn't successful, please post a screenshot so that we can study it further.

Let us know if you're able to hide the administrator account after following these steps.