Windows 10: I can't see my Bitlocker recovery key in my Microsoft account

Discus and support I can't see my Bitlocker recovery key in my Microsoft account in Windows 10 Software and Apps to solve the problem; I recently reinstalled my Windows computer. But my D drive is still locked with Bitlocker, the drive has no password and is set to automatically open... Discussion in 'Windows 10 Software and Apps' started by xunnam, Sep 16, 2023.

  1. XUNNAM
    xunnam Win User

    I can't see my Bitlocker recovery key in my Microsoft account


    I recently reinstalled my Windows computer. But my D drive is still locked with Bitlocker, the drive has no password and is set to automatically open with the Windows version before i reinstalled. I saved the Bitlocker recovery code in my Microsoft account, but this time when I check the Bitlocker Recovery key again in my Microsoft account, I received the message "Sorry, something went wrong. We’re not sure what happened, but refreshing the page may help, or trying again in a little while. TraceId: 0gB5uNRoT0+1U0hg.64.72". I tried waiting half a day but still can't see my Bitlocker key. Can so

    :)
     
    xunnam, Sep 16, 2023
    #1
  2. SHAFEEQ_KHAN
    Shafeeq_Khan Win User

    bitlocker recovery key

    Hi Singh,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Are you not able login to your computer due to BitLocker Recovery Key?
    2. Did you ever setup BitLocker Recovery Key on your computer?
    3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
    4. Are you using Windows 10 Home or Windows 10 Professional?

    Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

    Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.
     
    Shafeeq_Khan, Sep 16, 2023
    #2
  3. JEREMY TAYLOR1
    Jeremy Taylor1 Win User
    Bitlocker Recovery Key

    No, no other accounts.

    What puzzles me is why the Bitlocker recovery key is not listed on the microsoft account, but there is a recovery key listed there for a computer I do not recognise.

    I have several laptops but only the HP Envy has had Bitlocker on it. So what key is this on my account? And why isn't the Envy key there?
     
    Jeremy Taylor1, Sep 16, 2023
    #3
  4. NAM-PEUNGカーンダー
    Nam-PeunGカーンダー Win User

    I can't see my Bitlocker recovery key in my Microsoft account

    bitlocker key id recovery

    Hi Jessen P

    Thank you very much for your advice.

    I did follow your suggestion but I can't get recovery key.

    I got the below message.

    You don't have any BitLocker recovery keys in your Microsoft account.

    Next Step, What should I do?
     
    Nam-PeunGカーンダー, Sep 16, 2023
    #4
Thema:

I can't see my Bitlocker recovery key in my Microsoft account

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