Windows 10: I can't select my external drive for copies in File history

Hello,

I am trying to activate File History feature in windows 10, but I can not because Its says than No drive found that can be used. But I have attached a external USB HDD and I have another internal HDD, in addition of my windows system SSD drive. I cannot select neither the external nor internal HDD. I think that when installed windows 10, some weeks ago, I could select either the internal or external HDD, but now, I can`t. Any solution?.

:)

 

File History drive

Hi Joseph,

Thank you for contacting Microsoft Community.

I would like to inform you that if your File History drive has been disconnected for too long, or it doesn't have enough space to save temporary versions of your files. To continue saving copies of your files, you'll need to reconnect your File History drive.
Plug in your external File History drive or reselect your network. You can start a backup manually or wait for the next scheduled backup or reselect the drive. Here is the steps:

To manually start a backup

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Back up now.
  

To reselect your drive

• 
  Open File History by pressing Windows key> type File History
  > Click on File History.
  
• 
  Tap or click Select drive.
  
• 
  On the Select a File History drive page, tap or click your current drive or network location, and then tap or click
  OK.
  

Hope it helps. Let us know if you need more help and we'll be glad to assist.

 

File History never copies anything

Hi,

Temporary system failure is one of the possible reasons why this issue is happening. To help resolve the issue, we suggest deleting the files in the USB drive. Follow the steps below:

• Open Settings > Update & Security > Backup > More Options.
  
• Click Stop using this drive.
  
• Delete the File History folder on your external drive.
  
• Try again to add the USB drive to backup File History.
  

Keep us in the loop with the result.

 

Regarding copying of files in external drive from pc

Hi,

The message that appeared on your screen may have occurred due to the possible missing files if you'll try to copy it that way. We suggest that you follow these steps on how you can copy the file together with it's properties:

• Right click on the application (Bully) and click Properties.
• On the application properties window, under the Shortcut tab, click
  Open File Location.
• The File Location window will open.
• Select everything. Copy and paste it to the external drive.
• The copying process may take a while depending on the type of files.

Let us know if you need further assistance.