Windows 10: I can't set a pin or use windows hello on my laptop

I can't set a pin or use windows hello, I think this is a administration issue. Although i can log in through my microsoft password and email verification. Even though i gave my self permission on the ngc folder i can't delete it. It also says i require permission from the administrator but i should be the admin. Thats what is says on ngc properties and settings On cmd prompts the administrator account is disabled but when I put in the active= yes code is says system error 5 or along those lines.

:)

 

Login with PIN and Hello

Hi Jean,

Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
you answer the questions below?

• How are you setting the PIN and Hello?
• Which build version of Windows is your PC running on?
• Were there any error codes or messages?

In the meantime, we suggest that you follow the steps below on how to set up PIN.

• Open Settings.
• Select Accounts.
• Click Sign-in options.
• Click the Add button for the PIN and set your PIN.
• Do the same for the Windows Hello.

Looking forward to your response.

 

windows hello and pin

Hi,

This error code is usually caused by corrupted Windows system files. For better assistance, we would like to ask the following:

• What happens when you're trying to set up Windows Hello or a pin on your computer?
• Is there an error message displayed when setting up Windows Hello or a pin?
• What troubleshooting steps have you done so far?
• How did you reinstall Windows?

Looking forward to your reply so we can provide the best resolution for you.

 

Unable to create Windows Hello PIN

Hi,

I have just bought second hand Lenovo T470s Laptop, which reset to factory setting (I believe). Now, I am trying to setup the Hello PIN first time and getting the following error:

"we weren't able to set up your pin. you can try again, or skip this step and set up a pin later."

Any suggestion on how to solve this??

Thanks for your help in advance.

Regards,

B Patel