Windows 10: I can't shut down my PC when I click on the power button. What should I do?

I can't shut down my PC when I click on the power button. What should I do?

:)

 

Unable to boot up after shutting down the pc with the power button on

Your only option will be to power off.

Then try disconnecting power, holding the power button in for a minute, release, connect power, try rebooting.

If that fails, see if you can at least get into the BIOS.

If not, presumably you've a hardware problem.

And suggest that if you can boot up, you use the shut down button on your screen.
(I'm still not convinced you're not powering your PC down- when you use the physical button, how long do you press it for, and what's it configured to do?)

 

The light on the power button stays on even after shut down.

Hi,

Thank you for posting your query on Microsoft Community.

As per your description, I understand that the light on the power button stays on even after shut down.

We will assist you to resolve the issue.

This issue may arise due to various reasons:

• 
  System not properly shut down or might be in sleep mode.
  
• 
  Power cord connected to the device.
  
• 
  Change in the settings.
  

I would appreciate if you could answer few questions to narrow down to the issue.

• 
  What is the make and model of the computer?
  
• 
  Did you make any recent changes to the settings?
  
• 
  Does the CPU fan spins after the shutdown?
  

As an initial troubleshooting step, (if you are using a laptop).

Unplug the charger from the lap top and check if the issue persists and also try to shut down from the lock screen.

If the issue persists, I suggest you to run the Power troubleshooter and check if it helps.

Follow these steps to run Power troubleshooter:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Power.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

PC doesn't power down after holding power button for 4 seconds

Holding the power button is not the proper way to power down. It's a hard power off on some but not all PCs (just like pulling the power cord)
Pushing it one time should power it down. Just as the start/shut down does from the desktop (does it power off from the desktop?)

List the complete specs. If its the hard drive you can check the smart data
Sometime a PC will hang on shutdown from programs that lock up