Windows 10: i cant sign in pls help me

when i click sign in it will goes back to background in other terms wellcome screen

:)

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Help pls

Hi Natashagunn,

This has been an identified issue and as such Microsoft have a Knowledgebase article on the matter with a number of resolutions.

The article is here:
http://support.microsoft.com/kb/2784236/en-us

However for anyone not wanting to follow the link:

1. Reset the time
To manually reset the clock on your Windows Phone 8:

• On Start, flick left to the App list, tap Settings
  
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  , and then tap Date+time.
• Tap to toggle Set automatically to Off.
• Tap each of the options to set the current Time zone, Date, and
  Time. When you're done, tap the phone's back button.
  
  IMPORTANT Double-check that the day, month, and year listed are all correct before you proceed.
  
• Sign in with your Microsoft account again by going to Settings
  
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  and then Email+accounts.

2. Connect to Wi-Fi
If the previous steps didn't help, or if the date and time was set correctly, try connecting to Wi-Fi and signing in again:

• On Start, flick left to the App list, tap Settings
  
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  , and then tap Wi-Fi. Select a Wi-Fi network and connect to it.
• Sign in with your Microsoft account again by going to Settings
  
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  and then Email+accounts.

3. Reset your phone

If the steps above still didn't help, your phone may be in a bad state, which means you will have to reset the phone to its original factory settings and set it up again.

To reset your phone, follow these steps.

Note More information about resetting your phone can be found in the Help & How to article

Reset my phone

(What does it mean if Windows isn't supported? - Microsoft Support)
.

• On Start, flick left to the App list and tap Settings.
• Tap About, and then tap Reset your phone.
• Tap Yes, and then tap Yes again.

Step through the setup wizard again and try adding your Microsoft account.