Windows 10: I can't sign in W10 using my PIN.

The laptop does not recognise my PIN for W10.Also there is no option to reset my PIN.I need help please.Thank you!

:)

 

Remove sign in pin

Hi Joel,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to remove the sign in pin/password options.

• In the search box type sign-in-option.
• Click on the sign-in-option.
• Then you can find password/pin/picture password.
• There you can remove the option and check.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Windows 10 PIN Sign-in

Hi Pat,

It is possible that the PIN set in an earlier build does not work after reinstalling Windows 10. To better assist you, we'd like clarify few things:

• Which build and version of Windows 10 is installed on your computer?
• Which build and version of Windows 10 are you using before reinstalling Windows?
• Have you tried resetting your PIN?
• Did you get any error messages after you verified the PIN you entered?

Meanwhile, we suggest that you follow the steps in this
article on how you can reset your PIN.

Keep us posted if you need additional help.

 

Change W10 Sign-in PIN from another device

Hello ToBob,

To better assist you with your concern, I'd like to know the following:

• Please verify if you wish to change the PIN of another device?

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• It would best if you can send me a screenshot of the said issue.

Meanwhile, you can check this article
to learn more about using PIN in Windows 10.

If you're having trouble using your PIN to sign into Windows 10, try resetting your PIN. Follow these steps:

1. On the sign-in screen, select I forgot my PIN below the PIN text box. If there are multiple accounts on the PC, choose the one you need to reset.
   
2. On the Enter your password screen, type the password for your Microsoft account, and then select
   Next.
   
3. On the Help us protect your info screen, choose to receive your security code either as a text or email message. If you select text, type the last four digits of your phone number, and then select
   Send Code.
   Learn more about security info and security codes.
   
4. When you get the code as a text or email message on a separate device, enter it on the Enter the code you received screen, and then select
   Next.
   
5. In the Set up a PIN dialog box, enter your new PIN and confirm it. Your new PIN is set.
   

Note: If you've just updated your computer to Windows 10, verify your network connectivity by opening
Settings > Network and Internet. After connecting, try signing in with your PIN again.

Looking forward to your response.

Regards.