Windows 10: i cant sign into my microsoft account in my settings but i can log in through web only

i cant sign into my microsoft account in my settings but i can log in through web only

:)

 

Setting up microsoft accounts for family safety - Windows 10

Hi,

thanks for the reply, but having tried everything you suggested - again. I had tried all these things initially and only raised the question when I ran out of things to try!

I still get the same problem. When attempting to following the steps below, the problem occurs at step 3 - when trying to "Sign in with a Microsoft account instead". This is where the unhelpful "Oops something went wrong" message occurs when entering the
windows password "for the last time".

The child's Microsoft account does exist, and I can log in to it via a web browser, but I don't seem to be able to link it to the account he logs in to the PC with. The troubleshooter just detects the fact that he is not logged in with a Microsoft account
(I ran this with both my account, which is fine, and then when logged in with the child's account)!

Check your child’s account on the PC that your child uses

• 
  Have your child sign in to the PC.
  
• 
  Open Settings, then select Accounts.
  
• 
  Select Your account.
  
  • 
    If your child doesn’t currently sign in with a Microsoft account, select
    Sign in with a Microsoft account instead and enter their email address.
    
  • 
    If an email address is already associated with their account, make a note of it. You’ll use it to add their Microsoft account to your family at
    
    account.microsoft.com/family.
    

 

Unable to login with microsoft account

Hi,

Issues with signing in to a Microsoft account are usually happening due
the two-step verification is turned on or you are traveling or using a new device.
For us to provide an accurate resolution, we would need you to answer the following questions:

• Are you experiencing the sign in issue upon logging in to your computer?
• Are you having the same error when you are trying to sign in to your Microsoft account using a web browser? If yes, is the same issue happening even when you are using other web browsers?
• Have you made any changes to your account before this issue occurred?
• What changes have you made to your computer prior to having this issue?

In the meantime, we suggest that you read and follow the suggested troubleshooting steps on these links:

• When you can't sign in to your Microsoft account.
• We can't sign in to your account.

We are looking forward to your response.

 

Cant log in to Microsoft Account

Hi Cornelius,

Thank you for contacting Microsoft Community. I understand that you have an issue with signing in to Microsoft Account.
I will surely help you to fix this issue.

To understand the issue better, I would need more information from your end.

• Do you get any error message while logging in to the Microsoft Account?
• When exactly the issue started?
• Are you able to access Microsoft Account through web?

This issue could have occurred due to corrupt Microsoft Account settings.

Method 1:

I suggest you to sign in to your Microsoft Account directly using web browser and check if you face any issues.

How do I sign in to my Microsoft account?

How to sign in to a Microsoft account - Microsoft Support

Method 2:

If the issue persists, I suggest you to refer the article and check if it helps.

When you can't sign in to your Microsoft account

I can't sign in to my Microsoft account - Microsoft Support

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.