Windows 10: I can't switch on Virus and Threat Protection on Windows defender on my windows 10

I can't enable virus and threat protection in my windows 10. I do not have any other antivirus installed. Whenever I open windows defender I can see all the other protections are on but Virus and Threat protection, While I try to switch it on, I get two different response as below -


1. Your IT Administrator has limited access to some areas of this app, and the item you tried to access is not available. Contact IT help desk for more information.

2. Your Virus and Threat protection is managed by your organization.


Just for information, this is a personal laptop and I did not have it configured by my office. This is a Lenovo ideapad 330S and it came with a pre installed Windows 10.

:)

 

virus and threat protection

Virus and threat protection has stopped and will not restart, Windows 10 ver 1709, antimalware client ver 4.12.16299.15 . SuperAntiSpyware installed.

I have tried most of the suggestions from the support pages, all have been ineffective. Any suggestions

Moved from: Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10

 

windows defender virus and threat protection

i am not able to turn on the virus and threat protection function of windows defender in my windows 10 laptop....

while i was trying to download one key generator , an additional a software named KOMETA browser also installed without my knowledge.......

and it changed the startup menu , start icon , and a small gadget deck in my desktop. and i tried a lot to uninstall the kometa browser , atlast i found the solution in malware tips.com . by looking down the procedures, i downloaded Adwcleaner to remove
adwares , at that time windows defender virus and threat protection went off.... i also downloaded Malwarebytes to remove the browser ads... and i uninstalled both software . and when tried to scan my laptop with windows defender , it asked me to restart
virus and threat protection , but when i tried to restart it , showed a dialogue box reading "Unexpected error. Sorry, we ran into a problem. Please try again". and now i am not able to scan with windows defender....

 

Cannot turn on Windows Defender virus protection

I had the same sort of symptoms. In the Windows Security Center, under Virus and threat protection, it said "Your virus & threat protection is managed by your organization."





I note you mentioned the Registry Keys under HKLM/SOFTWARE/Microsoft/Windows Defender. Nice spotting, but it seems like there is another key that is causing the problem for some users.

Steps to a solution:

1. Press the Windows key and type "regedit"
   
2. On the regedit icon that appears, right-click and select Run as Administrator.
   
3. Navigate to the folder located at HKLM\SOFTWARE\Policies\Microsoft\Windows Defender (You can paste this into the address box at the top of the window, or navigate manually using the side directory structure)
   
4. In this folder, there are probably two keys. Right-click and Delete the DisableAntiSpyware key.
   
5. Exit regedit, and return to the Windows Defender settings screen (refresh it if necessary). Windows Defender should have the scan options available and working.
   

Solution adapted from here, with a much more detailed solution here.