Windows 10: i can't type on windows pin screen

I forgot my computer's pin but I remembered my account password, so I clicked on forgot password then it opens a screen asking for the password but I can't type in any way, my keyboard It's working but it doesn't type, I've also tried the virtual keyboard but no letters come out

:)

 

Have PIN for Windows 10 but need Windows password

Hi,

To set up a PIN on your Windows account, we suggest that you follow the steps below:

• Type the word pin in the search box and select
  Set up PIN sign-in.
  
• 
  Under the PIN section, click the
  Add button.
  
• 
  Enter the password for your user account, then click the
  OK button.
  
• 
  Follow the instructions on the screen.
  

Let us know how it goes.

 

PIN at start up

Hi Scott,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I suggest you to follow the below steps how to Change PIN password:

• In the search box, type settings.
• Then Click on accounts.
• Then on the left hand side click on sign in options.
• Then you can Select Change PIN password and remove the pin.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

Can't reset my PIN

Hi SQxAe,

Thank you for writing to Microsoft Community Forums.

1. Were there any changes made to the operating system recently?
   
2. Is the system connected with Wired or wireless connection?
   

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard.

I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

I also suggest you to refer this article on
PIN sign-in issues, and check if that helps.

I look forward to hearing from you soon.

Regards,