Windows 10: I CAN'T UPDATE MY MICROSOFT STORE

When I enter the app, I see a prompt probing me to update the store. But when I click the update button, the download seems to start but it never goes anywhere. My internet is fine and I left the laptop idle for an hour, but still nothing happened. I've tried restarting my device and resetting the microsoft store app, but nothing is working. I especially need a solution to this because a lot of apps I use are asking for an update, and to do so I need to update the store first.

:)

 

Microsoft Store is not working

Hi,

Thank you for responding.

Do let us know the exact issue you are facing in accessing the Windows Store?

Have you tried to reset the Windows Store as stated in the above response?

If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

Step 1: I suggest you to run Windows Store Apps Troubleshooter
and check.

Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

1. Press
Windows + X keys from the keyboard, click on Control Panel.

2. In the
Control Panel window, select Category and then select
Large icons.

3. Click on
Troubleshooting.

4. Click
View all and then click Windows Store Apps.

5. Click
Next and follow on-screen instructions.

Step 2: I suggest you to install all the pending updates on your device.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

• • • 
      

Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.

 

Error with Microsoft Store

Hi RafayShabbir,

Thank you for posting your question in Microsoft Community.

Let me make it up to you by giving you the best resolution for your concern with your Microsoft store.



Step 1: Reset the Microsoft Store cache

• Press Win + S. This will open Windows search bar.
• Type “cmd”, and then simultaneously press “Ctrl+Shift+Enter key”.
• Click on the Yes button.
• Then type in “Wsreset” and press Enter key for the command to execute.

Step 2: Run app troubleshooter

• In the search box, type troubleshooting.
• Click on view all and select Windows store app troubleshooter.
• Click next and follow the instruction.

Note: Once after the inbuilt
troubleshooter complete, I suggest you to restart the computer.



Steps 3: Install Windows update

• Press Windows key from the keyboard and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Please let us know if the issue persists.



Hope it helps,

Mithin EJ

Microsoft Community - Moderator

 

Unable to update review on Microsoft store apps

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern and we appreciate the effort and time that you have taken to provide your review on store apps. However, we would suggest you to try signing out from Microsoft Store and sign in back and check if you are getting the
Update option. If the issue still persists, please follow the steps mentioned below and check.

1. Search for wsreset.exe in search bar.
2. Right click on the Run command and select Run as administrator.
3. A command prompt window will open after which the Microsoft Store will open.
4. Then try updating the review.

You can also log on to online
Microsoft Store and provide your review suggestions.

Regards.