Windows 10: I can't update Roblox

when I play a game on it it says "your version of Roblox may be out of date. please update Roblox and try again error code: 280" but when I try to up date it it says it that there is no update

:)

 

How do I fix my Roblox Freezing?

Hi, JaylahCM

Welcome to the MicroSoft Community.



Here are some possible solutions to fix Roblox freezing on your new monitor and PC:

1. Update your graphics drivers: Outdated graphics drivers can cause games to freeze. To update your graphics drivers, go to the website of your graphics card manufacturer (NVIDIA, AMD, or Intel) and download the latest drivers for your model.

2. Change your Roblox graphics settings: Try lowering your graphics settings in Roblox. This can help to improve performance and reduce the likelihood of freezing.

3. Disable Fullscreen optimizations: Fullscreen optimizations can sometimes cause games to freeze. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable Fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  

4. Verify the integrity of your Roblox game files: Corrupted game files can cause Roblox to freeze. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  

5. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox freezing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

 

Windows 10 Roblox problem

Hi Auras,

There are several reasons as to why you can't play Roblox on your computer. Windows Updates may affect the game not to play if your computer is not updated. To make sure that your Windows 10 is up to date, I suggest that you check for any Windows Update
by using this link as your guide.

In addition, make sure that Roblox is allowed to run on your Chrome by performing the following steps:

• Download Roblox and run its setup file.
• After the game has been installed, try to run it.
• You should get a message box saying “External Protocol Request”. Check
  Remember my choice for all links of this type and click Launch Application.

If the issue persists, I suggest that you use another web browser on your computer to check if that helps.

Do get back to us with the results. We'd be more than willing to provide you additional help.

 

BEX64 error in Roblox

The error report you provided indicates that Roblox crashed with a BEX64 error. BEX64 is a type of error code related to the Windows operating system, specifically indicating an issue with the application's execution.



Based on the information in the report, here are a few suggestions to troubleshoot and potentially resolve the issue:



Update Roblox: Make sure you are using the latest version of Roblox. Check for updates in the Roblox client and ensure you have the most recent version installed. Updating the game may fix any known issues or bugs.



Check system requirements: Verify that your computer meets the minimum system requirements for running Roblox. Ensure that your operating system, graphics card drivers, and other software are up to date.



Disable unnecessary background programs: Some background programs or processes may interfere with Roblox. Temporarily disable any antivirus, firewall, or other security software, as well as any unnecessary applications running in the background, and then try running Roblox again.



Clear Roblox cache: Roblox stores temporary data and cache files on your computer. Clearing this cache may help resolve any corrupted or conflicting files. You can do this by following these steps:



Press Windows Key + R to open the Run dialog box.

Type "%localappdata%\Roblox\logs" (without quotes) and press Enter.

Delete all the files in the opened folder.

Reinstall Roblox: If the issue persists, consider uninstalling Roblox and performing a clean reinstall. To do this, follow these steps:



Uninstall Roblox from your computer through the Control Panel or by using the uninstaller included with the game.

Restart your computer.

Download the latest version of Roblox from the official website and reinstall it.

Contact Roblox support: If none of the above solutions work, it may be beneficial to reach out to Roblox support for further assistance. They can provide specific troubleshooting steps or investigate the issue further.



Keep in mind that the provided error report does not provide extensive details about the cause of the crash, so these suggestions are general troubleshooting steps. It's always recommended to reach out to the game's official support channels for more targeted assistance.