Windows 10: i can't use a usb microphone with a usb headset !

hello everyone! thanks for reading this.
i bought a usb headset and a usb microphone but they can't work together every time i plugged the two devices in my computer the first one i plugged just works and the other doesn't work and it doesn't even show in my sound control panel.

i contacted with the microphone company and they told me that the mic and headset have the same drivers.
is there a way i can solve this issue ?

:)

 

Strange problem with USB Microphone

I recently snapped off the microphone-end of the line on my Plantronics headset, so instead of getting a whole new headset, I decided to get a Logitech USB Desktop Microphone.

I have a custom build PC that I had built last October which has a Gigabyte P35-DS3R mobo that has like 8 or 10 USB ports and runs Vista Home Prem. 64-bit. No matter which USB port I plug the mic into, and record myself using Windows Sound Recorder, I get crackling in the background.

I thought it might be the unit so I exchanged it for another and still the same thing.

Then I plugged it into a laptop running Vista Home 32-bit and it works just fine.

I thought it might be something interfering with it, like the wireless mouse or speakers or something, so I brought the laptop to the location of the desktop, and put the mic in the same environment, and it still works fine on the laptop.

I've tried leaving nothing else (USB-based) besides the mic plugged in the desktop and still get crackling.

Obviously all the other devices work just fine (wireless mouse, keyboard, mp3 cable, joystick) with the USB ports, but the mic doesn't.

Any suggestions would be appreciated, thanks!

 

USB headset?

This isn't a headset, but it is a microphone that runs off of USB. I'm sure there must be a headset version somewhere.

http://www.newegg.com/Product/Product.asp?Item=N82E16836111601

 

USB headset microphone not working

Hi,

This issue could have happened due to settings of your Microphone. To resolve your issue, we suggest that you check your Microphone is not disabled and set as default. You can follow these steps to check your microphone settings:

• Right click on the volume icon and select “Recording devices”.
• Now, right click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Select “Microphone” and click on “Properties” and make sure that the microphone is enabled.
• You may also check if the microphone that you are using is set as default.

Let us know if there is anything else we can do to help.