Windows 10: i cant use my bluetooth, when trying to add devices its showing " couldn't connect " and...

i tried troubleshooting but its says no Bluetooth

:)

 

Bluetooth not showing devices, won't connect new devices

I'm on Windows 10 Pro, Version 22H2.

I'm on a laptop using the built-in Intel Wireless chip, which also comes with Bluetooth. I'm using one Bluetooth device - a headset, Jabra Evolve 65 - every day without issues.

Now I acquired another Bluetooth device - a game controller - and I cannot get the PC to detect it. My Android phone finds and connects to both the old headset and the new controller, so the peripheral devices shouldn't be at fault. After an extended online research, I found that something more fundamental is off with my Bluetooth - there seems to usually be a list of devices, both paired and "foreign, but detected", that is just missing from my interface.

I cannot be sure, but that list might just be missing ever since, I never paid attention. The Bluetooth on/off toggle works as intended, my headset disconnects and reconnects as expected. By the way, the "printer and devices" window is also empty, even though I do have a printer, mouse and keyboard up and running (and showing in device manager). The issues seem related, according to online searches. Windows Update is up to date and so is the Bluetooth driver, according to device manager. I removed every Bluetooth-related entry from device manager and restarted, they showed up again as per screenshot (automatically re-installed on restart, I reckon). I completed both an SFC scan and a DISM scan. I checked services.msc and both the Bluetooth and the printer spooler services are up and running. The issue persists. Any ideas?

 

Cannot connect to Bluetooth audio devices (only) under 21H1.

I had no problem connecting Bluetooth audio devices while running Windows version 20H2, and had 3 different audio devices paired and working normally. Upon upgrading to the latest Windows 10 version (21H1, 19043.1348), they can no longer connect. There's nothing wrong with the devices. My 2nd system is running 20H2 and is connecting fine with them. On my primary system running 21H1, I go to the Bluetooth settings screen, see my paired devices in the list. I turn on a Bluetooth audio device... and nothing happens. Previously the laptop would auto-detect the audio device and I'd be good to go. So I select the paired audio device in the list, see the option button to "CONNECT" and press it. IMMEDIATELY, I'm given this message: "That didn't work. Make sure your bluetooth device is discoverable." It's obvious it's not even trying. It's an instant response. On my 20H2 laptop, when I try to manually connect to a Bluetooth audio device that's not turned on, it takes about 20 seconds or so until the "didn't work" message to appear. It's clearly trying. NOTE: I have a mouse device connected via Bluetooth and it's working perfectly fine. It's only audio devices that fail. Another vexing related issue -- if I try to remove any of my Bluetooth audio devices from the paired list, I get a "Remove Failed" message and nothing happens. Troubleshooting: Went to Devices --> Bluetooth. Did a View of hidden devices... and yes, there were duplicates of these devices listed. I deleted all of them. I rebooted and while they are absent from the Devices list, they're still showing up in the Bluetooth interface and behaving as before. I ran the Bluetooth troubleshooter that claimed to find a problem and fixed it, but rebooting showed that not to be the case. Either something appears to be wrong with 21H1, or I have some screwy configuration conflict going on.. I've got Realtek Bluetooth hardware. I have uninstalled Bluetooth and reinstalled the Realtek drivers. No help. Upgrading to 21H1 was long and tedious--I don't want to roll back to 20H2. Is there anything I can try to fix this? Thanks!

 

No sound as PC is connected to a bluetooth device.

Hi Samuel,

As per your description, I understand that there is no sound in your PC as it shows that it is currently connected to a Bluetooth device which you do not recognize.

Before we proceed, I would like you to provide the information stated below:

1. Have you connected your PC to Bluetooth speakers?

2. Do you recognize the device that is connected to your PC?

3. Does the Bluetooth device display under Control Panel > Devices and Printers?



For now, I suggest that you perform the steps below and check if you will be able to remove the device in question.

To remove the device from your PC, follow the steps below

• Select Start > Settings > Devices >
  Bluetooth.
• Select the paired Bluetooth device that you want to remove > Remove device >
  Yes.

Your reply is very important to ensure that we provide the appropriate resolution. Do provide the above information so that we can proceed further.

Regards