Windows 10: I cant use stereo audio with my headphones, and i can only use hands free audio.

Discus and support I cant use stereo audio with my headphones, and i can only use hands free audio. in Windows 10 Drivers and Hardware to solve the problem; As the title says, i cannot use stereo audio. I have tried disabling hands free audio, but when i do that i dont get any audio. And when i try to... Discussion in 'Windows 10 Drivers and Hardware' started by Aj bautista, Apr 14, 2024.

  1. I cant use stereo audio with my headphones, and i can only use hands free audio.


    As the title says, i cannot use stereo audio. I have tried disabling hands free audio, but when i do that i dont get any audio. And when i try to connect stereo via right clicking the speaking thing and going to playback, it just doesn’t connect.

    :)
     
    Aj bautista, Apr 14, 2024
    #1
  2. Ren66 Win User

    Bluetooth headphones can't use stereo, only hands free audio

    Hello there!

    I recently bought new headphones. I never had Bluetooth headphones before so I also had to buy a usb bluetooth dongle.

    I can connect my headphones but if I connect them, I can only use them with hands free audio and not with stereo audio. In the bluetooth settings they also only show up as "voice connected" and not "voice and audio connected". I do have audio though but it's really bad because it's only the hands free audio. There is no possibility for me to select them as stereo audio because it just doesn't exist. I have already tried everything but I didn't find any solution so far. There is also one device without drivers shown under "Hardware" called "OTA1". It might have something to do with it but I don't know. It definitely belongs to the headphone but I have no idea if it has something to do with the stereo audio. The Hardware-ID of OTA1 is BTHENUM\{66666666-6666-6666-6666-666666666666}_LOCALMFG&005d.

    The same problem also appears if I connect other bluetooth headphones, so it's most likely not because of the headphone.

    I hope someone can help me because I really have no idea why I can't use my headphones with stereo audio.
     
    Ren66, Apr 14, 2024
    #2
  3. Sierra118 Win User
    Hands Free AG Audio is not working

    My Bluetooth headphone set has Hands Free AG audio and stereo audio. My stereo audio working but my AG audio is not. how do I fix it? I can't hear anything when I switch on Hands Free AG Audio
     
    Sierra118, Apr 14, 2024
    #3
  4. MisterEd Win User

    I cant use stereo audio with my headphones, and i can only use hands free audio.

    Stereo Bluetooth Headphones do not reproduce stereo sound

    Bluetooth 4.x headsets (headphones with microphone) have two modes:
    1. Stereo headset speakers with NO microphone
    2. Mono headset speakers with microphone

    I see in the listing for your headphones it shows a microphone. Make sure your the audio is configured correctly so that you have stereo headphone speakers.

    With your headphones connected with Bluetooth

    Left-click on little speaker (bottom right on desktop)


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340159d1625948100t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio1.jpg


    You should see current speaker for computer
    In this example headphones in stereo is selected


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340160d1625948100t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio2.jpg


    If you click on Headphones you will bring up all options


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340161d1625948100t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio3.jpg


    To see more…
    Right-click on little speaker (bottom right on desktop)


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340159d1625948100t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio1.jpg


    Select Sounds from list


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340162d1625948100t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio5.jpg


    If you want Stereo Headphones but NO microphone

    Select Playback tab
    Make sure Headphones is the current playback device


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340163d1625948170t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio6.jpg


    Select Recording tab
    Make sure Microphone array (or similar) is the current recording device


    I cant use stereo audio with my headphones, and i can only use hands free audio. 340164d1625948170t-stereo-bluetooth-headphones-do-not-reproduce-stereo-sound-audio7.jpg
     
    MisterEd, Apr 14, 2024
    #4
Thema:

I cant use stereo audio with my headphones, and i can only use hands free audio.

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