Windows 10: I can't verify my Identity

Discus and support I can't verify my Identity in Microsoft Windows 10 Store to solve the problem; I can log into my account just fine in the Microsoft website. and I already logged into the Microsoft Store. However, when I was trying to download an... Discussion in 'Microsoft Windows 10 Store' started by Dzarfan, Aug 17, 2021.

  1. Dzarfan Win User

    I can't verify my Identity


    I can log into my account just fine in the Microsoft website. and I already logged into the Microsoft Store. However, when I was trying to download an app in the Store, it asked me to verify my identity yet again. I put my password and it says the password is wrong, but it's the same password I used to log in via web. and when I wanted the security code, I entered the email that is in my Account info but the code never came in. I tried multiple of times. even put my recovery email but nothing worked either. I wanted to try adding another verification option but same thing happened. I cant beca

    :)
     
    Dzarfan, Aug 17, 2021
    #1

  2. “We need to verify your identity”,

    I have received this code about a 100 times, either to my phone or my e-mail. It lasts about an hour or two, then I get the “We need to verify your identity” pop-up again.

    Two-step sign in is not activated.

    I also noticed that on the "My devices" page, my desktop PC is shown with detailed info, like motherboard type, Windows 10 Core (10.0.10586.63), etc.

    But my other computer, the laptop, is just listed as "PC". No other information is available, not Windows version, no hardware details, nothing. That laptop is the only one that gets this annoying “We need to verify your identity” despite me having entered
    the code over a hundred times in any available way.

    I am quite certain that the fact that not detailed PC or Windows information is closely related to the “We need to verify your identity” problem.
     
    MarcoDeppe, Aug 17, 2021
    #2
  3. WWilliams Win User
    identity will not verify

    my identity will not verify in my info
     
    WWilliams, Aug 17, 2021
    #3
  4. cazjon Win User

    I can't verify my Identity

    New laptop; can`t verify my microsoft identity

    Hi, hope someone can help.

    I can`t verify my microsoft account identity on my new HP Envy laptop with Windows 10, because the email address is wrong on the screen box.

    I now have to wait 24 hours after 3 attempts, trying to reset the password.

    I`ve opened a new Microsoft account (using my old laptop), but can`t use it because I can`t get past the verify setup page on the new laptop.

    Any input would be gratefully received.

    Thanks
     
    cazjon, Aug 17, 2021
    #4
Thema:

I can't verify my Identity

Loading...
  1. I can't verify my Identity - Similar Threads - can't verify Identity

  2. Can't verify identity

    in Windows 10 Gaming
    Can't verify identity: I tried to log into my laptop, and it asked me put in my Microsoft User Name and Password. It then asked for a second form of identification, which was a phone number I don't have anymore. I submitted to have that changed to my alternative email address, but then it said I...
  3. Can't verify identity

    in Windows 10 Software and Apps
    Can't verify identity: I tried to log into my laptop, and it asked me put in my Microsoft User Name and Password. It then asked for a second form of identification, which was a phone number I don't have anymore. I submitted to have that changed to my alternative email address, but then it said I...
  4. Verifying identity

    in Windows 10 Software and Apps
    Verifying identity: Hello there. I have two issues with my PC:1. Am trying to verify my identity to enable passwords and settings sync. I have chosen to receive a code on my phone number registered with MS account so that I can do the verification. I have the phone number right with me here, but...
  5. Verifying identity

    in Windows 10 Network and Sharing
    Verifying identity: Hello there. I have two issues with my PC:1. Am trying to verify my identity to enable passwords and settings sync. I have chosen to receive a code on my phone number registered with MS account so that I can do the verification. I have the phone number right with me here, but...
  6. Verifying identity

    in Windows 10 Gaming
    Verifying identity: Hello there. I have two issues with my PC:1. Am trying to verify my identity to enable passwords and settings sync. I have chosen to receive a code on my phone number registered with MS account so that I can do the verification. I have the phone number right with me here, but...
  7. Verifying my identity

    in Windows 10 Updates and Activation
    Verifying my identity: When selecting Settings/Accounts/Your info I am informed that I need to verify my identity by clicking on a blue hyperlink labelled Verify. However, whenever I do click on this link I am presented with the following message in red:- "Sorry, there's a problem with the...
  8. Verify Identity

    in Windows 10 Updates and Activation
    Verify Identity: I am attempting to verify my identity on my Windows account but every time I try, I receive a message saying that I could not sign in due to "An illegal state change was requested." How can I fix this problem? [ATTACH]...
  9. I cannot VERIFY my identity

    in Windows Hello & Lockscreen
    I cannot VERIFY my identity: My email accounts in Mail need to be fixed, including Outlook, but when I try I get 'something went wrong' and 'Pin not available'. Then I get asked to VERIFY my identity, but I cannot do that either. When I try to get a security code sent , either to my designated phone...
  10. Can't verify my identity

    in AntiVirus, Firewalls and System Security
    Can't verify my identity: On "Settings/Update & Security/Windows security/Account protection/Microsoft account" it says "Verify your identity to sync passwords across your devices" with a "Verify" button below, but, when I click on the "Verify" button, a popup appears, briefly says "Just a moment",...