Windows 10: I can't verify my old microsoft account

i'm trying to access an old Microsoft account but i have forgotten alot of the information in the verification survey.I have the password but it keeps asking me to verify is there another way i can access the account?Thanks!

:)

 

Verifying and 'add a microsoft account'

Hello Luka,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with verification and adding a Microsoft account in the system.

I certainly understand your concern and will try my best to help you.

I would suggest you to refer to the article given below and check if that helps.

Why do I need to verify my email address?

http://windows.microsoft.com/en-us/windows/account-verify-id-email-address

Also, I would suggest you to switch current Microsoft User Account to Local Account and then create new user profile and then try signing into that account using your Microsoft account and check if
that helps. Please follow the steps given below.

How to update windows Live Accounts into Local Accounts in windows 8.1

• 
  First go to the Start Menu and start typing “Account” you will find the option “Your account settings”
  
• 
  Click and launch the setting page.
  
• 
  Click on start menu and go to account settings.
  
• 
  Go to Your accounts.
  
• 
  Click “Disconnect” Windows 8.1 account settings
  

Note: This will launch a prompt, you will need to confirm your current Windows Live account password. Also note by switching to your local accounts,
you will NOT lose the settings or any files, the only advantage you will be missing out is the sync between other devices.

• 
  Confirm switch to local Windows 8.1 accounts
  
• 
  Now, create your local account password and hint.
  
• 
  Switch to local Windows 8.1 accounts, confirm password
  

Note: Windows will tell you in detail of what it means to switch to a local account. Read carefully if you have any concerns.

Switch to local accounts windows 8.1

That’s it, Windows will then log out the current account, and you will be able to log back in with the local accounts you have just created. All the cloud sync services will be disabled, if you changed your mind about going
back to have a local account, you can always reconnect this local accounts to a Windows Live accounts.

How to convert Local account to Microsoft account, please follow the steps given below.

• 
  On your keyboard press
  Win+C, and from the Charm bar that appears click Settings.
  
• 
  Now click on Change PC settings.
  
• 
  In the left pane, click on Users.
  
• 
  In the right pane click on Switch to Microsoft account.
  
• 
  Enter your current password and click
  next.
  
• 
  If you already have a Microsoft account, enter the associated email address.
  
• 
  If you already have a Microsoft account (i.e. Hotmail, Messenger, SkyDrive, Xbox, or Outlook.com account), enter your password. Otherwise, fill out the form to create your account. Click
  Next.
  
• 
  Fill in the security information in order to recover your account in case of loss of password and click
  next.
  
• 
  Finally, click on Finish.
  
• 
  You will receive an email asking you to confirm the association of Windows 8 account. Make sure to complete the confirmation process.
  
• 
  You are now connected with your Microsoft account.
  
• 
  Next time when you start Windows, simply log in with your Microsoft account.
  

The above steps holds good for Windows 10 as well.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Microsoft account

Hi,

There may be several reasons why this message keeps appearing. Sometimes, this message is triggered if you are using a two-step verification in your email. We suggest that you try these methods below to resolve this concern:

• Log out and log in with your Local Account password or the Microsoft Account password again to check if this is caused by a glitch.
• If you are not using a Microsoft account to sign in, create one, and use it to sign in.
• Verify your identity on this PC. Open Settings > Accounts > Under
  Your accounts you will see a Verify your identity on this PC link > Click on
  Verify. Follow the prompts to identify your account.

Let us know if you will need further assistance.

 

Windows 10 Old Microsoft account issue.

Tom,

Thank you for your reply, appreciate the time taken by you in keeping us updated on the status of the issue.

Since the issue is still facing, you may try the below steps and check.

Step 1: Change your old account type from Microsoft account to Local account and then delete this old account by logging into some administrator account.

To switch to a Local Account follow these steps:

• Login to your old account.
• Press “Windows key +X”.
• Go to Settings
• Choose Accounts and then select Other User Accounts towards the left.
• You will get an option “Switch to a Local account” right below your user account name.
• Select “Switch to a local account” option.
• Enter the required details.

Step 2: Login to some other account which has administrator privilege and delete the old account.

• Click on Start and select
  Settings.
• Click on Accounts.
• Now select Family & other users.
• Here you find your old account, just select and click on
  Remove.

Hope this helps. Please do let us know if you need any further assistance.

Thank You.