Windows 10: I can't view video on the movies & tv app

Hello everyone, I purchased a television season yesterday from the Microsoft store. I watched the show last night and most of the day today. I turned it off to do some other things and when I came back to it I can no longer see the video, only hear the audio. I have uninstalled and reinstalled the Movies & TV app on my Windows 11 laptop, I have also updated the Geforce video driver and nothing helps. I just checked and the Movies & TV app is up to date. Please help. I spent $60 on 3 seasons of this television show and I don't want to be out of that kind of money, plus I want to watch t

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Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Movies & TV - Free download and install on Windows | Microsoft Store

Hope it helps.

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Movies & TV - Free download and install on Windows | Microsoft Store

Hope it helps.

 

[BUG] Movies and TV app

Hi, I noticed a bug on the Movies & TV app after a recent update. This bug is pretty hard to notice so I didn't get any support. I checked it on two other PCs and found the same.
Please follow the steps and give me feedback. Do you experience the bug.? A simple Y/N is enough.

• Open the Movies and TV app (also called Films and TV)
• Open any video folder
• Play the last video from the folder
• [BUG] Can you see "Next video" button on the right side.?(Also no
  previous video button)
• When you click on the next video button which video gets played. Is it the
  second video in the folder?