Windows 10: I change my security info not realising that i didnt need to at the time, so i am wanting...

I change my security info not realising that i didnt need to at the time, so i am wanting too cancel the request. when i do so it send me a code when i type that code in it doesnt accept the code why?

:)

 

Your security info change is still pending

I requested to have my security info changed in April 2014 because I was going to delete the email account that was listed as an "alternate email".

Microsoft said that it would be changed in May 2014. As of October 2016 it is still not fixed. I contacted Microsoft Support, not once, not twice, but three times, and each time they said it was fixed and now I had the new email account listed as the alternate
email. This wasn't true, and I still have the old email listed. Microsoft will not let me say I did not request this change, and they won't let me cancel the request.

I have had this account for 8 years and I really do not want to get a new one.

MICROSOFT, PLEASE FIX THIS ISSUE LIKE YOU SAID YOU HAVE BUT YOU REALLY HAVEN'T!

 

Hacked: Change security info

I followed the steps and thats how I managed to reset the password on him/her, but when I go to account setting to remove their email it says:

"You can't access this site right now

This site requires a security code to sign in. When your security info updates on 1/3/2019 you will be able to access this site. You can still access sites such as Outlook and Skype that don't require a security code.

On 12/4/2018 you requested that your security info be replaced.

Current security info

Alternate email: *** Email address is removed for privacy *** "

That alternate email is also the hackers, so I cannot cancel the security change. When I try, it asks to send an email code to it.

Thanks a ton btw for the quick reply, I'm worrying my butt off every moment haha.

 

Changing Security Info

Hello CooldGaming,

I'm Jin, a fellow Windows 10 user and an independent advisor.

Can you still manage to login to your Microsoft Account at:
https://account.microsoft.com/?

If yes, try updating your phone number:

1. Login to https://account.microsoft.com/security

2. Click on Update my info under Security contact info.

3. Click Add security info.

4. Add your phone number.

5. Remove the old number that is no longer in use.

If you are unable to login to your account, follow the steps on this article to recover your account:

https://support.microsoft.com/help/17875

Kind regards.