Windows 10: I changed my Microsoft password and it works on my iPhone, but not on my PC

I changed my Microsoft password and it works on my iPhone, but will not work on my PC

:)

 

forgot then changed Microsoft account password

Hi,

Welcome to the Microsoft Community.

I would suggest you to follow the below steps and check if it helps.

• Try disconnecting the cable from the Internet:

• • If there is a Wi-Fi icon on the sign-in screen, click it and go to Airplane mode.
    
  • If there is a wired connection, disconnect the wire.
  • If sign-in is successful, let us know in the comments!
  • Also, we can then change to a local account, restart, and re-connect to the MSA.
    
  • If this works, please let us know!

2. Try sign-in on another device (phone or PC) via the
https://account.microsoft.com
page.

• If the sign-in is unsuccessful, stop and handle it like any other password issue.
  
• If sign-in is successful there, don’t try resetting/changing the password, continue to the next step.

3. Try using the On-Screen Keyboard to sign in on the PC.

4. If that fails, make sure the PC is connected to the Internet (the connection icon should be visible in the lower right).

Thank you.

 

iPhone to pc Bluetooth

Hi DianeFrigon,

Thank you for writing to Microsoft Community Forums



You may want to answer these questions to get more clarity on this issue:

1. Are you getting any error message?
   
2. Have you made any changes to the computer prior to the issue?
   
3. Did you try paring Android mobile to PC?
   

I suggest you to follow the below steps and check if it helps.

Step 1:

Turn on Bluetooth on your iPhone which you link to pair on Windows PC.

Note: Turn on Bluetooth on iPhone, tap settings, tap Bluetooth, and then turn on Bluetooth.

1. Open settings on Windows 10 PC
   
2. Select Devices and select Bluetooth
   
3. Below Manage Bluetooth devices select, turn on the Bluetooth option.
   
   
4. Windows 10 will start searching for Bluetooth devices, in few seconds, your IPhone name will appear in manage Bluetooth devices sections.
   
5. Click on pair button
   
6. It will prompt for the passcode on Windows 10 PC
   
7. Check whether passcode is appearing on your IPhone
   
8. Click Yes button on your PC, and then tap pair option on your IPhone to pair with Windows 10 PC via Bluetooth.
   

Hope it helps

Let us know if you got the help you needed by clicking Yes Or No.



Mithin EJ

Microsoft Community- Moderator

 

Changing PC Password Logon

Hi, Mary.

Thank you for posting your query in Microsoft Community.
I understand your concern, we in Community will try to help you in the best possible way we can.

As per your query, I suggest that you refer to the steps provided below and check if you can change the password:

• Sign in to your Microsoft Account, click on the Start Menu, and then click on Settings.
• Select Security and Privacy, select Change Password.
• Enter the new password you want and Save Changes.

Also refer to the links below for more information.

Link 1: How do I change my password?

Change or reset your Windows password - Microsoft Support

Link 2: Reset Password.

Reset your password

Hope this information was helpful. Please let us know the status of your issue so that we can assist you further.