Windows 10: I connected an external hard drive to my desktop HDMI3 but I can't find it.

I connected an external hard drive to my desktop HDMI3 and cannot find/access it

:)

 

External Hard Drive

Hi John,

We suggest that you try the troubleshooting steps below:

• Open your External Hard Drive file in File Explorer.
• Type the name of the file you want to search on the search box and click Enter.

The file will show up in Search Results and you will be able to move it to the correct folder.

Let us know if you need further help.

 

How do I scan external hard drive

Hello Kevin,



If you already have antivirus software installed, then scanning an external hard drive should be simple.

• Connect your external hard drive to your desktop, wait for your computer to recognize that your external hard drive has been connected.
• Open My Pc on your desktop, and select the external hard drive and scan it.

Hope it helps.

 

External hard drive not recognised

Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.