Windows 10: i connected my speaker ,,,,but my syster is not supporting the device,,,,sound system is...

Discus and support i connected my speaker ,,,,but my syster is not supporting the device,,,,sound system is... in Windows 10 Software and Apps to solve the problem; i am having problem in connecting my speaker to my pc,,,,my system sound is not working,,,kindly solve my problem soo i can enjoy my windows pc. :... Discussion in 'Windows 10 Software and Apps' started by Prajjval Singh Rathore, Sep 17, 2023.

  1. i connected my speaker ,,,,but my syster is not supporting the device,,,,sound system is...


    i am having problem in connecting my speaker to my pc,,,,my system sound is not working,,,kindly solve my problem soo i can enjoy my windows pc. :

    :)
     
    Prajjval Singh Rathore, Sep 17, 2023
    #1
  2. jds63 Win User

    Most Recent Windows 10 Update Killed Sound


    What kind of speakers do you use and meaning it killed your speakers ? Maybe speaker connection is an issue, but most likely something with sound device settings or drivers. What exact steps have you tried. Anyone of filling in system specs here or listing them as it helps us more to help you.
     
    jds63, Sep 17, 2023
    #2
  3. Bluetooth Speaker connected but not listed as Sound Output Device

    Hi,

    So as the title suggests I have a Gravastar Mars Pro speaker which I want to use with my Windows 11 Pc. The speakers had originally worked for me on Windows 10, However, since updating to Windows 11, whenever I go to use them they do not appear as a sound output device, even when they are connected to Bluetooth.

    I have tried:

    - Using the Gravastar speaker on my iPhone and Macbook Pro, which works just fine

    - Other Bluetooth speakers (Oontz Angle 3 DS98) and they connect and play sound just fine.

    - Updating my Bluetooth & Audio drivers.

    - Using the "playing audio" Troubleshooter and selecting the Gravastar speaker, in which it states " This device does not appear to be plugged in"

    - Using the "Bluetooth" Troubleshooter which lists "Check Bluetooth Radio Status - Fixed" every time I run this.

    - Selecting the "More Sound Settings" which I can see the speaker listed, however, it appears as "disconnected" and selecting "connect" does nothing.

    I currently have Bluetooth through my motherboard (B660 Aorus Master (Rev. 1. x)).

    I'm not sure what to even try anymore and am getting very close to wiping the entire computer and seeing if that will solve the issue.

    Thank you
     
    Jeremy_Bar, Sep 17, 2023
    #3
  4. i connected my speaker ,,,,but my syster is not supporting the device,,,,sound system is...

    Bluetooth Speaker connected but not listed as Sound Output Device

    Hi @Mosken_L - MSFT

    Thank you for you response. I tried each of the steps you suggested, however, none of them appear to have worked for me:

    • When I uninstall the device and reboot, the speakers reappear under the device manager as if I never uninstalled them.
    • Power Saving Mode is not listed as an option when I try to open the device properties under device manager. For reference: None of my devices are listed under "Sound, video and game controllers".
    • Under the "Recording Tab" the "Set as default device" button is greyed out and unclickable.

      Note: As mentioned before, the device is listed here but the "connect" button does not work when I click it.
    • I tried the "Clean Boot", however, I, unfortunately, had the same results.
    UPDATE:

    I finally had enough and decided to reset my computer. On my first attempt, Windows 11 reinstalled (as it should), however, my Bluetooth and windows drivers remained on the Pc. I was immediately reconnected to the internet, which I wasn't expecting since I initially had to download my drivers from an external Hard drive. Now even with the Pc reset my speakers could not be used for sound.

    I then decided to give it 1 final attempt to download an older version of Windows that I knew worked with the speakers. So while performing another system reset I went into Bios and had it boot using a USB Stick that I downloaded Windows 10 onto. I did initially have an issue installing Windows 10, until I realized I needed to delete all the existing partitions. Once reverted back to Windows 10 I was able to download the required Drivers and the speakers began working again.

    I am thinking somewhere along the line I picked up a driver that was not compatible with Bluetooth 5.0 (possibly through Avast Driver Updater) that was interfering with my speaker connection. I may try updating to windows 11 once again in order to see if the issue reoccurs without an automatic Driver updater.

    TLDR: Completely wiped my hard drive, reinstalled Windows 10 from USB Stick, and am now able to use my speakers again.
     
    Jeremy_Bar, Sep 17, 2023
    #4
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i connected my speaker ,,,,but my syster is not supporting the device,,,,sound system is...

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