Windows 10: I connected my USB gamepad to PC which was identified but it is not working for Asphalt 9...

I connected my USB gamepad to PC which was identified but it is not working for Asphalt 9 legend. what can I do? I've also tried restarting several times

:)

 

Asphalt 9:Legends not working

I just downloaded Asphalt 9:Legends from Microsoft store on my windows 10 PC, but it keeps asking for an internet connection although i have a working internet connection. I use a USB modem, could this affect the game's network access in any way? No problem
with Asphalt 8:Airborne whatsoever.

 

USB Gamepad not working in Windows 10

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you receive an error, ‘USB device has not been recognized’ when you connect the Redgear Smartline Gamepad to your computer. I’ll help you with the issue.



However, please let us know:

• Are you able to connect any other USB device to the computer?
  
• Are you aware of any changes made to the computer recently?
  

I would suggest you to refer the troubleshooting steps mentioned in the article
Error: “USB Device not recognized"
except for Method 1 & 2.



Alternatively, you can try connecting any other controller to the computer and check.



Let us know how it goes.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

USB Gamepad not working in Windows 10

Hi

I am using Redgear Smartline Gamepad for more than a year now and it has been working great with my Windows 10 laptop until recently.

One day after plugging in the device, I received a notification that the USB device connected has not been recognized and may have malfunctioned. I tried a few times by connecting and disconnecting the gamepad but in vain.

I reinstalled the driver that came along with the gamepad and after installation I didn't receive that notification and the gamepad's Analog light lit up and it showed up in my list of devices connected. However, I couldn't use the gamepad for any of the
games I earlier used to play with the same gamepad. I decided to calibrate it.

I went into my list of devices, went into the properties of the gamepad, but while calibrating, it showed that the device is not connected and asked me to retry. I disconnected and connected it again, and this time was able to start the calibration process
but again the same notification popped up. But after disconnecting and connecting once more, the very fast notification that the USB device has not been recognized showed up once again.

I would appreciate it anyone helps me with this problem, as I can't diagnose whether it's a problem with Windows or the gamepad. Unfortunately, I wasn't able to test it out on another machine but I will immediately update here once I do so.

I am running Windows 10 1903.

Regards