Windows 10: I constantly have BSOD

I constantly have blue screen error. I don't know what is the cause. I collect the minidump files and msinfo files. Please take a look and help me to figure out what happened and how to resolve the problem. I tried to use wingdb to find out why. It says error code 1e. and refer to ntkrnlmp.exe I do not have any idea. Please help! Thanks! Here is the link to the file. https://drive.google.com/drive/folders/1DBN8Vghqs_kHuv646bMk-bHESqFy8NOq?usp=sharing

:)

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.

 

BSOD constantly happening

Hi Ayuel ,



Welcome to the Microsoft Community Forum.

I hope you're doing well today.

I truly understand that you are having an issue on BSOD that constantly happening.

In regards to your concern , kindly follow the steps below that could possibly fix the issue.

Method 1:

Temporarily disable anti virus.

Turn off Defender antivirus protection in Windows Security (microsoft.com)

Method 2: Use Blue Screen Troubleshooter

• In Windows 10, go to ‘Settings>Updates & Security>Troubleshoot’
  
• Click ‘Blue Screen’ and then click ‘Run the troubleshooter’
  

Method 3: Run SFC Scan

System File Check (SFC) is an inbuilt Windows utility that scans system files for any damage or error. The SFC utility fixes damaged or corrupt system files by replacing them with the one stored in the cached copy location.

• Press ‘Windows+S’ and type cmd
  
• Right-click on Command Prompt and choose ‘Run as administrator’
  
• Gran admin access and then type following command
  sfc /scannow
  
• Press ‘Enter’
  
• Wait for the scan to finish and then restart the system
  

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.



Sincerely,

Fatima

Microsoft Community

 

Computer BSOD and freeze constantly

Hi,

I'm Mohammed Shuaib, an Independent Advisor & I understand from the description that your facing BSOD errors, please try the below methods one by one to fix the issue.

Method #1

Step 1:

Go to search box next to Windows icon

Step 2:

Search for Command Prompt, right-click, and select the Run as administrator option.

Step 3:

Type msdt.exe -id DeviceDiagnostic & press Enter

Method # 2

Step 1:

Go to Search box next windows icon

Step 2:

Search for Command Prompt, right-click, and select the Run as administrator option.

Step 3:

Type the following command and press Enter:

SFC /scannow

Method#3: Check drivers

Make sure there are no errors or yellow exclamations marks in device manager

To do so, follow these steps:

Go to search box next to Windows icon

Type Device Manager in the search box

Determine if there are any corrupt drivers installed (any errors reported) from the list of drivers installed. If there are no errors reported in Device Manager, update the software of your most recently installed driver. To do so, expand & right-click on the
list of devices shown under and click Update Driver.

Method #4: Run chkdsk or Windows Memory Diagnostic

To troubleshoot if the BSOD is caused by failing hard drive or memory, you can run the following tools:

chkdsk

Windows Memory Diagnostic

To run chkdsk, follow these steps:

Press the Windows and C keys to open Charm Bar

Type cmd in the search box

Right-click on Command Prompt from the results list

Click Run as Administrator

Once Command Prompt has loaded, type:

chkdsk C: /f

Replace C: with the letter of the drive where your Windows is installed.

To run Windows Memory Diagnostic, follow these steps:

Press the Windows and C keys to open the search box from Charm Bar

Type Windows Memory Diagnostic in the search box

Click on Windows Memory Diagnostic from the search results list

Continue with the Windows Memory Diagnostic wizard to complete the process and wait for the results

Method #5: Disable overclocking from BIOS

In order to fix the BSOD errors on Windows 10 systems, make sure the Overclocking feature from your computer’s BIOS is disabled.

To do so, follow these methods to open BIOS.

Method #1: Complete shutdown

Switch to login screen

Hold the Shift key while also pressing the Shutdown button

Select Restart

After your computer restarted, it should open into the BIOS menu automatically:

Go to Advanced tab

Go to Performance

Look for a Overclocking option

Make sure it’s disabled

If it’s enabled, disable it

Save the settings and exit BIOS by hitting the F10 key. Choose Yes if you’re asked to exit with saving the changes

Regards

Shuaib

Independent Advisor