Windows 10: I couldn't login into my laptop with microsoft account

Discus and support I couldn't login into my laptop with microsoft account in Windows Hello & Lockscreen to solve the problem; Today morning I restarted my laptop, it took too long so I tries to shutdown forcely by pressing power button. Then I started, it says scanning &... Discussion in 'Windows Hello & Lockscreen' started by Shriram4, Aug 12, 2021.

  1. Shriram4 Win User

    I couldn't login into my laptop with microsoft account


    Today morning I restarted my laptop, it took too long so I tries to shutdown forcely by pressing power button. Then I started, it says scanning & fixing disc. Then completed and came to login page. My laptop has fingerprint password, PIN, text password. Now it only shows, text password, which it requires Microsoft account password. I enterned correctly but it says incorrect password. I tried to change Microsoft account password from lockscreen. Then now I tried to login but it still shows incorrect. How could it possible, just now I changed my password twice. Please anyone help me to login

    :)
     
    Shriram4, Aug 12, 2021
    #1

  2. Unable to Login to the Laptop Using Microsoft Account Password.

    Hi Dane,

    Thank you for writing to Microsoft Community Forums.

    To have better clarity on the issue, answer the below-listed questions and get back to us.

    1. Did you make any changes to the computer prior to this issue?
    2. Do you have any other Administrator User Accounts in your computer?
    3. What is the complete error message that you get when trying to login to your laptop?
    4. If you are using a Microsoft Account, are you able to login to
      login.live.com
      ?

    Try the below steps and see if this helps.

    Step 1: Once you are at the login screen, click on the
    Ease Of Access
    icon on the bottom right corner of the login screen and click on
    On-Screen Keyboard.

    Step 2: Once the On-Screen Keyboard is up and running, type the correct password using the
    On-Screen Keyboard and see if you are able to login to your computer.

    Also, try to change the Keyboard Layout From the Login Screen and see if this helps.

    For references, you may also go through the steps mentioned in
    When you can't sign in to your Microsoft account
    .

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.
     
    Shafeeq_Khan, Aug 12, 2021
    #2
  3. MICROSOFT ACCOUNT LOGIN

    Hi Arbaaz,



    Thank you for contacting Microsoft Community.

    In order to help you better, could you please confirm a couple of things:

    • Are you able to login with Microsoft account in web?
    • What happens exactly when you try to login using Microsoft account?
    I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Aug 12, 2021
    #3
  4. Addie Win User

    I couldn't login into my laptop with microsoft account

    Cannot link/add my Microsoft Account to Local Account

    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Aug 12, 2021
    #4
Thema:

I couldn't login into my laptop with microsoft account

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