Windows 10: I couldnt logint to microsoft account nor store even my date is correct i really need help

Help need immediately

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

my app store of lumia 520 does ask me date and year but it does not work.why?? please help

Hi, EdinahKJ .

Thank you for posting on Microsoft Community. I understand that the app Store is not working. We're glad to help you!

We suggest you to try these steps:

On your phone

Check that your phone is set to the correct date and time.

• Select Settings > Time and language >
  Date+time (Lumia with Windows Phone 8: Settings >
  date+time).
• Turn Set date and time automatically to Off, and manually set the current date, time and zone.

Sync your Microsoft account manually and check its status.

• Select People > ... > Settings, tap and hold your Microsoft (Outlook) account and select
  Synchronize (Lumia with Windows Phone 8: Settings >email+accounts, tap and hold Microsoft (Windows Live) account and select
  sync).
• Wait your phone to sync and then continue to the next step.

After performing the steps provided above try to download the app from the Microsoft Store.

Please let us know if this helps. Thanks!

 

Microsoft Account not syncing WP8.1

Hi Michael,

We suggest that you manually sync your Microsoft account by following these steps:

• Go to Settings.
• Tap email + accounts.
• Tap and hold your Microsoft account.
• Tap sync.

Check also if you have the correct date and time set on your phone.

Let us know the results.

Regards.