Windows 10: I couldn’t sign in my laptop after locking by find my device

Discus and support I couldn’t sign in my laptop after locking by find my device in Windows 10 Gaming to solve the problem; I lost my laptop and I went to find my device to find it. I locked the device. Lucky,I found it again but now I can't log in to that laptop. I tried to... Discussion in 'Windows 10 Gaming' started by Mint3, Jan 1, 2025.

  1. Mint3 Win User

    I couldn’t sign in my laptop after locking by find my device


    I lost my laptop and I went to find my device to find it. I locked the device. Lucky,I found it again but now I can't log in to that laptop. I tried to log in with Recovery but every password I successfully changed was wrong

    :)
     
    Mint3, Jan 1, 2025
    #1

  2. "We couldn`t create a new partition or locate an existing one."

    Try this:

    Before you get to that message, press SHIFT + F10 to open a command prompt.

    Run diskpart.
    At the diskpart prompt, run these commands:

    list disk

    At this point you should see the SSD as disk 0. If it has another disk number, use that number rather than "0" in the next command.

    select disk 0
    clean
    exit (to exit from diskpart)
    exit (to exit from the command prompt)


    I couldn’t sign in my laptop after locking by find my device 264278d1579822155t-we-couldn-t-create-new-partition-locate-existing-one-image4.jpg


    That should clear the contents of the disk. The entire disk space should then show up in Windows setup as "Unallocated Space" as in the screenshot below.


    I couldn’t sign in my laptop after locking by find my device 264280d1579822192t-we-couldn-t-create-new-partition-locate-existing-one-image5.jpg
     
    hsehestedt, Jan 1, 2025
    #2
  3. Locked myself out of my desktop

    Hi

    Welcome to Microsoft community.

    It appears that you've encountered a situation where your desktop has been locked remotely via the "Find My Device" feature on your Microsoft account. Unfortunately, since this is a security measure implemented by Microsoft to protect your device, resolving this issue might require a bit of effort. Here's a step-by-step guide to help you unlock your desktop:

    1. Sign In as Administrator:
      • You mentioned that you have a laptop as well. If you're signed in as an administrator on that laptop, you can use it to remotely unlock your desktop.
    2. Connect to the Internet:
      • Make sure both your locked desktop and the laptop you're using to unlock it are connected to the internet.
    3. Microsoft Account:
      • On your laptop, go to account.microsoft.com and sign in with the same Microsoft account that you used on the locked desktop.
    4. Find My Device:
      • Navigate to the "Find My Device" section, similar to what you did to lock the device.
    5. Unlock Your Desktop:
      • From the "Find My Device" settings, you should see your locked desktop listed.
      • There should be an option to unlock the device. Follow the instructions to unlock it.
    6. Reboot the Desktop:
      • After unlocking the desktop from the Microsoft account settings, reboot the desktop and try signing in.
    7. Re-Register the Desktop:
      • If you've removed your desktop from your devices list, you might need to re-register it after you regain access. You can do this from your Microsoft account settings.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Jan 1, 2025
    #3
  4. dacrone Win User

    I couldn’t sign in my laptop after locking by find my device

    different lock screen and sign in screen?

    Step 2b is labeled as Change the Login Screen Image, but the steps show you how to change the Lock Screen image. Step 2a is irrelevant. It only tells you how to change the desktop background.

    What I want to do:
    Set Spotlight as the LOCK Screen Image(s) - Done
    Set the Win 10 Hero Image as the SIGN IN Screen Image - This is the one that shows after you click on the lock screen and you are able to type your password. If I uncheck "Show Lock Screen Image on Sign In Screen", it shows a solid blue background behind my Password box and user image. This is what I want to change to the Hero Image....
     
    dacrone, Jan 1, 2025
    #4
Thema:

I couldn’t sign in my laptop after locking by find my device

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