Windows 10: I did not receive a product key when I purchased win11

Discus and support I did not receive a product key when I purchased win11 in Windows 10 Software and Apps to solve the problem; I did not receive a product key when I purchased windows 11 at the micro soft store...... Discussion in 'Windows 10 Software and Apps' started by TerryThomas9, May 23, 2023.

  1. TERRYTHOMAS9
    TerryThomas9 Win User

    I did not receive a product key when I purchased win11


    I did not receive a product key when I purchased windows 11 at the micro soft store...

    :)
     
    TerryThomas9, May 23, 2023
    #1
  2. ARIEL ACU
    Ariel Acu Win User

    Windows 10 Product Key for a Free Upgrade

    Hi,

    The product key is important to activate and install Windows 10 to your device. Regarding your concern, let's try to isolate the issue and see what's causing you unable to use the product key to activate and install your Windows 10. Kindly provide the following
    information:

    • Where did you purchase the product?
    • What is the error message you received after entering your product key?
    • What troubleshooting steps have you tried?
     
    Ariel Acu, May 23, 2023
    #2
  3. KARTHICKA_R
    Karthicka_R Win User
    No product key after Windows 10 purchase

    Hi Chris,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    • How did you upgrade to windows 10?
    • Have you done clean install?
    • Are you getting any error message?
    • From where have you purchased the Windows 10?
    If you have purchased from online Microsoft store or any store I suggest you to contact them for the product key.

    Please do let us know with more information, so that we can assist you better.
     
    Karthicka_R, May 23, 2023
    #3
  4. MITHIN_EJ
    Mithin_EJ Win User

    I did not receive a product key when I purchased win11

    Enter a Product key

    Hi MohammadMoharram,

    Thank you for writing to Microsoft Community Forums.



    To get clarity on this issue and assist you with appropriate troubleshooting steps, kindly reply with the answers to the questions below.



    1. What is the version of Windows installed on your PC, is that Windows 10 Home or Pro?
    2. Are you receiving any error message, when you are trying to activate your Windows 10?
    3. Have you purchased the product key for Windows 10 while purchasing the laptop?
    4. How did you run windows recovery?


    However, I suggest you to refer this thread article on
    using the Activation troubleshooter     and
    Activation in Windows 10    , and check if that helps.



    I look forward to hearing from you soon.

    Regards,
     
    Mithin_EJ, May 23, 2023
    #4
Thema:

I did not receive a product key when I purchased win11

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