Windows 10: I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop

Discus and support I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop in Windows 10 Gaming to solve the problem; I couldn't restart the laptop because of the blue screen error.I tried to restart by using windows keys but it couldn't help.... Discussion in 'Windows 10 Gaming' started by Bhargavi Billa, Feb 13, 2024.

  1. BHARGAVI BILLA
    Bhargavi Billa Win User

    I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop


    I couldn't restart the laptop because of the blue screen error.I tried to restart by using windows keys but it couldn't help.

    :)
     
    Bhargavi Billa, Feb 13, 2024
    #1
  2. WALO71A
    Walo71a Win User

    Update KB4550961 couldn´t be installed

    Hi! I´ve tried hard to install KB 4550961 unsuccessfully. Even run this or that in order to correct whatever the problem might be.

    However, after restart it appears “Updates couldn’t be installed” on the screen. Running Scannow and Restorehealth as Administrator didn´t
    work either.

    I´ve also gone step by step thru “Fix Windows Update errors” steps 1 to 5. I´m reluctant to follow Step 6 Reset or Reinstall Windows –
    Refresh is not included - because I´m afraid I might loss some stuff important, though I created a restoration point and a USB recovery drive, just in case.
     
    Walo71a, Feb 13, 2024
    #2
  3. HANNES PURMONEN
    Hannes Purmonen Win User
    My games doesn´t work

    Hello today i was going to play some videogames but it couldn´t be started it said that a program made so i couldn´t start the game and i tried to fix it but it still didn´t work so I hope u can help me fast thank you. I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop :)
     
    Hannes Purmonen, Feb 13, 2024
    #3
  4. BETOLP
    BetoLP Win User

    I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop

    Windows doesn`t start. Authomatic repair doesn`t work.

    Hello everybody.
    First of all, I want to apologize for my English, is not my natural language.
    After a normal power off, my laptop didn`t run Windows normally and showed a blue screen saying
    "Your pc ran into a problem and needs to restart. [...]
    Stop code: BAD_SYSTEM_CONFIG_INFO"
    After several restarts, the display showed "preparing automatic repair' and 'diagnosing your PC'. The result was 'automatic repair couldn't repair your PC' and gave a log file, D:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt.
    I tried to restore windows to a previous point, but it was impossible (It was not possible to delete some file at D:\$MFT\. Error 0x8007007b).
    I decided to reinstall windows. Only 24 hours after reinstalling windows, the same problem appeared again.
    Following a friend`s advice, I opened srttrail.txt using cmd.
    All error codes were 0x0 except "check installing lcu". That one was 0x17 (I don`t know how to copy the file and post it here. I`m sorry).
    I searched in google for a solution but i didn`t find anything helpful.
    Could anyone help me, please! Thanks
     
    BetoLP, Feb 13, 2024
    #4
Thema:

I didn't installed any hardware but a blue screen popped up I couldn't restart my laptop

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