Windows 10: I didnt receive my reward

Discus and support I didnt receive my reward in Windows 10 Software and Apps to solve the problem; I got code to the Purple heart cape but after I redeemed it ,its not in my inventory.What should I do?... Discussion in 'Windows 10 Software and Apps' started by Maciej Kopulski, May 28, 2024.

  1. MACIEJ KOPULSKI
    Maciej Kopulski Win User

    I didnt receive my reward


    I got code to the Purple heart cape but after I redeemed it ,its not in my inventory.What should I do?

    :)
     
    Maciej Kopulski, May 28, 2024
    #1
  2. SAKIKO
    Sakiko Win User

    I didnt receive my reward

    Hello, I'm here to help.

    Rewards may take a while to arrive, so please be patient.

    If you still have not received your rewards after a long time, please contact Rewards Support at: Sign in to Microsoft Rewards and confirm your issue with them.

    If you have any questions, please feel free to let me know. This is not a live chat channel and I may be in a different time zone than you. As a result, replies may be delayed and I may respond minutes to hours later.
     
    Sakiko, May 29, 2024
    #2
  3. ADITYA_ROY
    Aditya_Roy Win User
    Microsoft Rewards

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern as you are having difficulties in signing to Microsoft Rewards account.
    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type
      winver in Windows search/Run command)
    • Did you try sign in to Microsoft Rewards, using a different browser?

    Meanwhile, we would suggest you to create a

    New support request
    for Microsoft Rewards Support and a member of the support team will contact you within 24 hours.

    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, May 29, 2024
    #3
  4. BRUCE HAGEN ~ MVP
    Bruce Hagen ~ MVP Win User

    I didnt receive my reward

    Bruce Hagen ~ MVP, May 29, 2024
    #4
Thema:

I didnt receive my reward

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