Windows 10: I do not see the Bluetooth Driver after unhiding drivers in Device Manager

Hi. My friend gave me her old laptop. It's an ASUS x553m. It's currently running Windows 10 Home Edition Updated Yesterday 5/5/2020. This laptop was sitting for a while and was not updated since 2019. Bluetooth options come up when searched on this PC but I do not have the option to turn Bluetooth on or off as well as the driver is not in the Drivers list. Please help? I've attempted to reset to factory settings erasing everything and restoring to its previous version unsuccessfully. It get an error stating that "...no changes were made....could not reset". Please help?

:)

 

bluetooth not showing after updating driver from device manager

Hello Srini,

As you are facing issues with accessing Bluetooth option after updating the drivers, we will help you with this issue.

This issue might have occurred due to incompatibility of the Bluetooth drivers for your device.

Try the below steps to rollback the drivers to previous version and check if it helps.

Step 1: Fix the driver issues.

Press Windows + X keys from the keyboard, click on
Device Manager and on Scan for hardware changes.

Step 2: Rollback the driver.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• If you are able to find the Bluetooth drivers, expand it.
• Right click on driver, select Properties.
• Go to Drivers tab, click on Roll Back driver.

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Device driver for Bluetooth

Hi,

Thanks for posting your query to Microsoft forum. I will certainly help you with this.

This issue could occur due to incompatible, outdated or corrupted device drivers. Let’s try to follow these methods below which can help us resolving this issue.

which can help us resolving this issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 2: Follow the steps below to update the Bluetooth drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your Bluetooth device.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

If the issue persists, follow method 2.

Method 2: I would suggest you install the latest driver from
Toshiba
for Windows 10.

If there no drivers available for Windows 10,
try installing it in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow these steps to install the drivers in compatibility mode and check if that helps.

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on
‘properties’.

c. Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs
compatible with this version of Windows (Steps applies to Windows 10)

Let us know if you need further assistance. We will be glad to help you further.

____________________

Thanks & Regards,

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.