Windows 10: I don't have access to my old email but seems it was used to buy a subscription

Discus and support I don't have access to my old email but seems it was used to buy a subscription in Windows 10 Installation and Upgrade to solve the problem; I checked my order history on my work and personal accounts - no orders. But when I loaded my credit card details as per the Microsoft support page... Discussion in 'Windows 10 Installation and Upgrade' started by Aniel De Beer, Jun 17, 2024.

  1. I don't have access to my old email but seems it was used to buy a subscription


    I checked my order history on my work and personal accounts - no orders. But when I loaded my credit card details as per the Microsoft support page request, It found the R1099 charge. I am worried that this will happen again as it may be fraud using my old email I cannot access. I also need the amount refunded. Please help.

    :)
     
    Aniel De Beer, Jun 17, 2024
    #1

  2. I don´t get any emails from the marketplace so can´t buy or reinstall apps

    I don´t get any emails from the marketplace. The email address is working fine, I tried an alternate, didn´t work either. I don´t receive the email on my desktop nor on my Windows phone and it used to work fine. Can´t buy any app now!
    According to my account I have installed the app many times, but there is no email to be found anywhere. Checked all trash folders etc to no avail. Both addresses I tried were Gmail addresses. The first one is my original Windows Live ID email address.
    The phone (and my desktop) do receive other emails to these same accounts so apparently Windows Marketplace is not really sending them.
    Problem continues for two days now.
     
    PatrickJoyceSP, Jun 17, 2024
    #2
  3. old email addresses

    Thank you for updating me HA.111

    Here is the step to remove that old email address.

    Start typing an email address into the “To” field. As soon as you see the old email address being recommended as one of the potential candidates, use the down arrow key to scroll through the list of suggestions. Once you highlight the old email address, type the delete key. In many cases, this will actually remove the entry not only from the current list of suggestions but from future suggestions as well. You may even find that as you mouse over the drop-down list the highlighted item will have an “x” to explicitly allow you to delete it.

    Just do this step and your good to go.

    Continue to have an escellent day HA.111

    Best regards,

    Anthony C. De Jesus

    Independent Advisor
     
    Anthony1129, Jun 17, 2024
    #3
  4. Callender Win User

    I don't have access to my old email but seems it was used to buy a subscription

    will FF lockwise work from my laptop. Have IP, don,t carry or use it.

    Not alongside passwords but you can save secure notes containing that information.

    I don't have access to my old email but seems it was used to buy a subscription 278177d1589155384t-will-ff-lockwise-work-my-laptop-have-ip-don-t-carry-use-notes.jpg

    If you install the extension in Firefox on all machines you just need the one master password to login and access all passwords.

    There's also a portable app that you can download or run from USB to access your data. Requires email confirmation on first use:

    Here's that app with the note I just saved.


    I don't have access to my old email but seems it was used to buy a subscription 278178d1589155583t-will-ff-lockwise-work-my-laptop-have-ip-don-t-carry-use-pocket.jpg

    App is here but needs a Lastpass account set up via browser extension in order to import data.

    https://www.softpedia.com/get/Securi...m-Pocket.shtml
     
    Callender, Jun 17, 2024
    #4
Thema:

I don't have access to my old email but seems it was used to buy a subscription

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