Windows 10: I don't know how to go into 16-bit mode on ms paint

Someone please help me. :

:)

 

MS-DOS 16-bit error

Hi, HorstTruestedt

My name is Kathleen and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://support.microsoft.com/en-gb/help/305521...

Let us know if these steps help you to resolve the issue.

 

MS Paint not working

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• Are you aware of any changes on the PC prior to this issue?

In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

1. Press Windows + E key to open
   File/Windows Explorer
   
2. Navigate to C:\Windows\System32
   
3. Double click on mspaint.exe
   
4. If you are able to launch then Pin to Taskbar and
   create a shortcut.

If the issue persists then try these steps.



Step 1: Run DISM & SFC scan

We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
System File Checker.



Step 2: Reinstall Microsoft Paint app.

1. Press Windows + I key to open
   Settings.
   
2. Click on Apps and select
   Apps & features from left pane.
   
3. Click on Optional features and select
   Microsoft Paint from the list.
   
4. Click on Uninstall. Close
   Settings and restart the PC.
   
5. Now perform step 1 and 2.
   
6. Click on Optional features and click
   Add a feature.
   
7. Check the box beside Microsoft Paint and click on
   Install.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

ms Paint

Hi,

There are several ways to remove MS Paint. Let's try deleting the app from its file location. Follow the steps below:

• Type mspaint.exe in the search bar.
• Right-click on mspaint.exe, and select Open file location.
  
• Press Delete on your keyboard.
  
• Follow the next instructions to remove the program.
  

Let us know if you need anything else. We're here to help.