Windows 10: I enabled my HDR button in settings, I have a second monitor, this went blank. I then saw...

I went into settings > display > and enabled the HDR button. I have a set up of a second screen, this immediately went blank.I could not see any options to disable the HDR as it has disappeared.What should I do.I have an LG ultra wide monitor.

:)

 

Enabled HDR Display goes blank caanot disable HDR

Hello,

I appreciate any help I can get on this.

1. New monitor (ASUS VGA1 series)

2. Windows 10 (older graphics card NVIDIA GEForce 1060)

3. Upon initial boot using new monitor, signon successful, windows fine

4. Used 'display settings' and enabled HDR.

5. Display went blank

6. Upon reboot Windows Logo appears then no display at all (HDMI No signal)

7. Connected old monitor ASUS VGA278

8. Windows reboot successful

9. Disabled graphics card in device manager

10. Reconnect to new monitor was successful

11. No way to turn off HDR because prompt does not appear in 'display settings'

12. Verified operation of monitor using another newer PC with newer graphics card.

It seems windows recognizes the incompatibility of the graphics card/HDR setting and does not allow the signal to pass to the monitor during the device recognition stage.

Cant find a way to turn HDR off. Any help?

Regards

Charlie

 

HDR on HDR monitor causes issue on secondary, non-HDR monitor

I have an Aorus AD27QD (HDR) monitor as my primary display and an ultrawide 34UM88-P (Non-HDR) as my secondary. If HDR is enabled in windows and I go to a full screen video on the non-HDR monitor after a few seconds it will flicker blue then become severely
washed out. Coming out of full screen fixes this. If HDR is not enabled full screen shows the colors perfectly normally.

Secondarily, with windows HDR on on the Aorus, the colors dim pretty drastically. HDR content great but anything that isnt HDR is dim enough to make me question if my brightness is turned down. (Its not, its 90/100). The white of a plain browser window
seems so dim its nearly grey. I also tested this on what I know is a particularly vibrant (non-HDR) . HDR on? Terrible and muted. HDR off? Bright and vibrant.

I have played with in-monitor settings, nvidia control panel, factory reset of monitor, basically everything I can think of. Everything points to it being a windows issue.

I also tried out the suggestions from this post. And it pointed me to this
set of OS release notes which didnt solve my issue either.

I could really use some help because I am really feeling like I wasted my money on this monitor.

PC:

i5 7600k

GTX 1080ti

16GB 3000Hz Corsair RAM

Windows, CPU and GPU on latest drivers available.

Monitors:

LG 34UM88-P (HDMI)

Aorus AD27QD (DisplayPort)

 

Unable to enable HDR

Hi Nick_whatever

Welcome to Microsoft Office Community Forum.

Thank you for letting me know about the concern, I hope you are doing well today.

I truly understand you really like enable HDR of your computer. The possible cause why it’s not working maybe your PC and display doesn’t meet certain hardware requirements.

I suggest to update your windows first, please follow the steps below:

• Start > and then go to Setting > Update & Security > Windows Update
  
  
  

I would recommend the link below and kindly follow the troubleshooting steps in it.

HDR settings in Windows (microsoft.com)

I would like to ask a video as well showing the error or the issue.

We look forward to your response. If you have other clarifications about this matter, you can get back to us by replying to this post.

Sincerely,

Fatima

Consumer M365 Forum Moderator

Microsoft Community