Windows 10: I entered the wrong email when setting up Microsoft Office program

Discus and support I entered the wrong email when setting up Microsoft Office program in Windows 10 Software and Apps to solve the problem; Hello, I mistakenly put it the wrong email when I was setting up Microsoft Office program onto my father's laptop. I used "@hotmail.com" instead of... Discussion in 'Windows 10 Software and Apps' started by Carolina.F, Apr 27, 2020.

  1. I entered the wrong email when setting up Microsoft Office program


    Hello,


    I mistakenly put it the wrong email when I was setting up Microsoft Office program onto my father's laptop. I used "@hotmail.com" instead of "@outlook.com" and I didn't realize my mistake until much later since I was still able to go along with the set up. I was able to set up the correct email for when he signs in but the product key is still linked to an incorrect email. I tried out of curiosity to sign into the "hotmail" account with the same password as the "outlook" one and it worked, however his emails aren't there.


    Is there a way to switch which account is linked to the product key?

    He is unable to use certain Microsoft services like Access...

    :)
     
    Carolina.F, Apr 27, 2020
    #1

  2. Windows 10 upgrade, where is my Microsoft Office?

    Hi,

    Thank you for posting your query in Microsoft Community.

    I suggest you to follow the steps provided below:

    • Type “Programs and Features” in the search box and press Enter.
    • Check if Microsoft Office application is listed in the list of installed applications.
    • If it is listed, then navigate to This PC>Local disc (CI entered the wrong email when setting up Microsoft Office program :)>Windows.old.
    • Check if the Office application is present there.
    • If still not found, then suggest you to install the application using the installation media.

    Hope the information is helpful. Feel free to write to us for any other assistance with Windows, we’ll be glad to assist you.
     
    Eeshwar Kumar, Apr 27, 2020
    #2
  3. Ralph Sta Win User
    Office 2016 programs are not grouped under Microsoft Office 2016

    Hi,

    To address your concern, you can compress the view of your Microsoft Office programs inside a single folder in the Start Menu. To do this, follow the steps below:

    • Go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs.
    • Right-click on a blank space, click New > Folder.
    • Rename the New Folder as Microsoft Office 2016 (or any name that you want).
    • Highlight all the Microsoft Office 2016 programs.
    • On your keyboard, press Ctrl + X (make sure that all programs are highlighted).
    • Double-click Microsoft Office 2016 folder (the folder that you've created).
    • On your keyboard, press Ctrl + V.
    • Wait until all the programs are moved to the new folder.
    • Check the Start Menu if the settings are saved.

    Let us know the outcome after you perform steps above for us to assist you further.
     
    Ralph Sta, Apr 27, 2020
    #3
  4. I entered the wrong email when setting up Microsoft Office program

    Evga Step up program? Wrong address

    *Roll Eyes I entered the wrong email when setting up Microsoft Office program :rolleyes:hi i put my 8800GTS in for the Step up program and my address was wrong do i just email them or cancel it and start it again bacuase the postage price is to low
     
    Live OR Die, Apr 27, 2020
    #4
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I entered the wrong email when setting up Microsoft Office program

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