Windows 10: i forgot my email on the laptop and i got blue screened bitlocker key

need fast help

:)

 

BitLocker normal light-blue screen but no unlock prompt. Still works!

Hi all,

I've enabled BitLocker (Win 10 Pro) on a Dell laptop Inspiron 5558 and all went well.

BUT.... When I power on the computer the familiar light blue BitLocker screen appears but there is no prompt to enter the key. Just a light blue screen, nothing else whatsoever. However, I can enter the BitLocker key (blind, of course) and then viola Windows boots up properly! So BitLocker is working.

I would normally suspect a display driver issue but the BitLocker code happens long before any device-specific display driver would load (right?). Anyone else seen this or have suggestion on what to do?

 

Bitlocker Blank blue screen at PIN screen

Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!