Windows 10: I forgot my PIN and the option to reset it doesn’t work

I can’t remember my pin and every time i click “I forgot my PIN” it starts loading and says “just a moment” before returning me back to the sign on screen without letting me reset. there’s no other option to sign in at.

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Upgrade to windows 10. Current password doesn t work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

Please let us know

• Are you logged in with a local account or Microsoft account?
• Have you tried typing the password with On-Screen keyboard?

I would suggest you to try the following steps and check if it helps.

Step 1: On-Screen Keyboard

You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

If the issue persists,

Step 2:

If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

Refer,

I can't sign in to my Microsoft account - Microsoft Support

Hope this information was helpful.

 

Forgot PIN, no other login options

I lost the PIN for a Windows laptop. When I hit "forgot my PIN" the screen said "just a moment" and had a spinning circle. It stayed that way for about 10 minutes, then there was a popup that said "you must download an app from the Store to complete this request". When I returned to the login screen, I tested a number of PINs that were incorrect, and now there is no "forgot my PIN" option. There was never an option to sign in with a password listed.