Windows 10: “I forgot my PIN” returns me to screensaver

Hi, I’ve forgotten my PIN on my Windows 11 laptop but there is no button for other sign-in options, and the “I forgot my PIN button just returns me to the screensaver from which I can go to the log in page, click “I forgot my PIN” and be returned to the screensaver in a loop.I’ve looked around on forums etc. and not found a solution. Has anyone else experienced this issue - please help!

:)

 

Screensaver shortcut

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I would suggest you to try the following steps and check if that helps.

• Go to the folder C:\Windows\System32 and sort by file type.
• Look for the screensaver file type (.scr).
• Find the file scrnsave.scr(you can choose any of the screensavers).
• Right click and select send to>desktop (create shortcut). The shortcut on my attachment, but when i click on it my screen goes off and on and nothing else.

 

Forgot PIN, no other login options

I lost the PIN for a Windows laptop. When I hit "forgot my PIN" the screen said "just a moment" and had a spinning circle. It stayed that way for about 10 minutes, then there was a popup that said "you must download an app from the Store to complete this request". When I returned to the login screen, I tested a number of PINs that were incorrect, and now there is no "forgot my PIN" option. There was never an option to sign in with a password listed.

 

Can't create pin for login. Pin stopped working

Try the steps here:

• Navigate to PC Settings -> Accounts -> Sign-in options. Click on I forgot my PIN link.
• Next, click on the Continue button in the Are you sure you forgot your PIN? screen.
• You can now add a new PIN and click OK.