Windows 10: I forgot the username, but I cannot recover it with my alternate email

Discus and support I forgot the username, but I cannot recover it with my alternate email in Windows 10 Software and Apps to solve the problem; I forgot my username, but I cannot recover it with my alernate email. The support will not help me. why do I pay all the money for such poor service... Discussion in 'Windows 10 Software and Apps' started by Zaki paki, Jan 3, 2022.

  1. Zaki paki Win User

    I forgot the username, but I cannot recover it with my alternate email


    I forgot my username, but I cannot recover it with my alernate email. The support will not help me. why do I pay all the money for such poor service

    :)
     
    Zaki paki, Jan 3, 2022
    #1

  2. Forgot the Alternate Email Address

    Hi,

    I have an alternate email address from 5+ years ago in my account for when Microsoft needed to send me security codes for it to confirm my identity. My problem is that I forgot my alternate email address and when I tried to changed it, Microsoft tells me
    that now I need to wait 30 days to have the new email in the security configuration. Why I can't change the email freely and have to wait 30 days?

    Thanks.
     
    Maria DiazDH, Jan 3, 2022
    #2
  3. Wil Pan Win User
    Forgot the Alternate Email Address

    Hi Maria,

    This is Wil, one of the independent advisor and an expert with Windows 10.

    I understand your concern with regards to your Microsoft account.

    The 30 days wait time is for Microsoft to verify any security information on any Microsoft account. This goes for both the alternate email address and phone number. The 30 days is the maximum wait time but it usually takes a week if there's no problem with
    the alternate email address. I actually changed mine before and it only took me a little over 1 week for the changes to appear.

    If you need further assistance with your Microsoft account, I would suggest getting in touch with a Microsoft technician over the chat or phone since they would be able to check the status of your account on their end.

    Contact Us - Microsoft Support

    I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

    Thanks,

    Wilfred P.

    Independent Advisor
     
    Wil Pan, Jan 3, 2022
    #3
  4. I forgot the username, but I cannot recover it with my alternate email

    I forgot the age of empires 3 username.

    I forgot the eso username of my age of empires game. but my e-mail address is still active. How do I go about learning my username? There is no place in the game to give you an e-mail address. thanks

    *** Email address is removed for privacy ***

    *** Email address is removed for privacy ***
     
    serdaröcal, Jan 3, 2022
    #4
Thema:

I forgot the username, but I cannot recover it with my alternate email

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